What are the responsibilities and job description for the Senior Sales Manager - Group position at Hyatt Centric?
Organization- Hyatt Centric Austin-Downtown/Congress Street
Summary
The Role
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Senior Sales Manager will also participate and may lead event meetings, sales and other staff meetings. The Senior Sales Manager also works as a team member with the sales and catering staff and is in close contact with assigned Administrative Assistant and other support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist Director of Sales & Marketing with projects.
As a Hyatt Centric Austin colleague, you will enjoy the following benefits:
The Brand and Hotel
You've arrived. Hyatt Centric is at the center of some of the most unique destinations—in the middle of the action, in the know and always on-hand to serve up insider knowledge, intriguing tidbits and great conversation over a well-crafted cocktail. We’re a local home base, preparing our guests to explore the best our cities have to offer so they can go forth and discover!
Hyatt Centric all started with a passion for sharing our favorite local spots and stories with our guests. This inspired us to create the perfect launch pad – a unique home base with everything our guests need and nothing they don’t.
Our target guests are the Savvy Explorers. Socially connected guests seeking shareable moments to inspire others. Hyatt Centric is built for savvy explorers who want to be tapped into what’s hot, fresh and exciting wherever they are, especially if it’s off the beaten path. They are smart with their money and look for good value where they can – preferring experiences that aren’t padded with a bunch of extras they don’t need. They are the influencers, the travel experts within their circles who everyone looks to for travel advice and tips. But they can’t possibly know it all, so they rely on local recommendations from like- minded “savvy explorers” who can point them in the direction of interesting experiences that they can share with their social circle.
Hyatt Centric Congress Avenue Austin will feature 246 guestrooms, 2,560sqft of dedicated meeting space, along with two exciting F&B concepts including an 8th floor rooftop bar. Guestrooms feature floor-to-ceiling windows offering unmatched views of the Texas Capitol, UT Campus, and growing Austin skyline. The 31st floor is the home of the Artist’s Residence, a 1,400sqft suite and event space with an outdoor terrace. The hotel’s boho-chic residential design will reflect Austin’s rich history in music and arts, with the common areas showcasing diverse local artists and guestrooms featuring iconic images from the historic neighboring Paramount Theatre.
Qualifications
Summary
The Role
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Senior Sales Manager is a fully competent individual who has experience in the sales process and function of a hotel. The Senior Sales Manager is a career sales professional and a top producer within hotel sales who has demonstrated through performance a commitment and expertise in direct sales. Responsibilities include selling guest rooms, meeting space and other Hyatt services to customer groups, managing accounts, and conducting site inspections, solicits and generates business. Duties also include preparing and presenting effective proposals, maintaining well organized documentation and reports, utilizes Hyatt systems and coordinates customer service requirements as appropriate. The Senior Sales Manager will also participate and may lead event meetings, sales and other staff meetings. The Senior Sales Manager also works as a team member with the sales and catering staff and is in close contact with assigned Administrative Assistant and other support staff. Solicits, through direct sales and marketing contacts, the most complex accounts, which exhibit potential for business. This role may take on leadership functions and assist Director of Sales & Marketing with projects.
As a Hyatt Centric Austin colleague, you will enjoy the following benefits:
- Commuter Stipend
- Free Hyatt Hotel Stays
- Deep discounts on stays for you and your family
- Medical/Dental/Vision benefits after 30 days (full-time)
- Generous Paid Time Off plan
- Career growth and advancement
- $1,000 educational reimbursement per year
- Adoption Assistance
- Fitness Center access
- Thousands of additional discounts through partners such as Blue Apron, Hertz Rental Car, AT&T and many more!
The Brand and Hotel
You've arrived. Hyatt Centric is at the center of some of the most unique destinations—in the middle of the action, in the know and always on-hand to serve up insider knowledge, intriguing tidbits and great conversation over a well-crafted cocktail. We’re a local home base, preparing our guests to explore the best our cities have to offer so they can go forth and discover!
Hyatt Centric all started with a passion for sharing our favorite local spots and stories with our guests. This inspired us to create the perfect launch pad – a unique home base with everything our guests need and nothing they don’t.
Our target guests are the Savvy Explorers. Socially connected guests seeking shareable moments to inspire others. Hyatt Centric is built for savvy explorers who want to be tapped into what’s hot, fresh and exciting wherever they are, especially if it’s off the beaten path. They are smart with their money and look for good value where they can – preferring experiences that aren’t padded with a bunch of extras they don’t need. They are the influencers, the travel experts within their circles who everyone looks to for travel advice and tips. But they can’t possibly know it all, so they rely on local recommendations from like- minded “savvy explorers” who can point them in the direction of interesting experiences that they can share with their social circle.
Hyatt Centric Congress Avenue Austin will feature 246 guestrooms, 2,560sqft of dedicated meeting space, along with two exciting F&B concepts including an 8th floor rooftop bar. Guestrooms feature floor-to-ceiling windows offering unmatched views of the Texas Capitol, UT Campus, and growing Austin skyline. The 31st floor is the home of the Artist’s Residence, a 1,400sqft suite and event space with an outdoor terrace. The hotel’s boho-chic residential design will reflect Austin’s rich history in music and arts, with the common areas showcasing diverse local artists and guestrooms featuring iconic images from the historic neighboring Paramount Theatre.
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Refined verbal and written communication skills
- Must have 3-5 years of hotel sales experience
- Must be proficient in general computer knowledge.
- Must have selling, negotiating, business writing and presentation skills training