What are the responsibilities and job description for the Bank Teller position at HW3?
A growing financial institution heavily involved in the Fintech space is seeking a Bank Teller to support daily branch operations and deliver exceptional service to retail and business customers. This individual will play a key role in processing transactions, maintaining operational accuracy, and ensuring compliance with internal policies and regulatory requirements.
The ideal candidate is detail-oriented, customer-focused, and experienced in frontline banking or cash-handling roles within a regulated environment.
Responsibilities
- Process a variety of teller transactions, including deposits, withdrawals, payments, and account servicing tasks.
- Open and close deposit accounts in accordance with bank policies, BSA/AML guidelines, and all applicable regulatory requirements.
- Perform general ledger reconciliations related to cash position, teller balancing, and branch transactions.
- Identify and escalate potential fraudulent or unusual activity in line with bank policy.
- Ensure adherence to dual control procedures and internal operational standards.
- Assist with projects or operational tasks assigned by branch or senior management.
- Maintain high ethical standards while delivering excellent customer service.
- Interact with clients daily, resolving questions or issues and ensuring a positive branch experience.
- Support other departments as needed to promote efficient branch operations.
Qualifications
- 1 years of teller, cash-handling, or frontline banking experience.
- Strong knowledge of basic banking operations and regulatory expectations.
- Excellent customer service and communication skills.
- Strong organizational abilities with high attention to detail.
- Ability to multitask, prioritize responsibilities, and make sound decisions in a fast-paced environment.
- Proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with core banking or teller systems is a plus.
Why This Opportunity?
- Join a growing and customer-focused financial institution with strong community presence.
- Hands-on client interaction and meaningful impact on daily branch operations.
- Opportunities to learn, grow, and develop within the retail banking environment.
Salary : $50,000 - $70,000
