Information Technology Manager

Azure | IT Manager | Cloud Operations | Security | Infrastructure | Remote US | $200k | GC / US Citizenship

Role: IT Manager

Location: Remote

Salary: $160,000 - $200,000

We’re looking for an experienced IT Manager to take ownership of our internal IT and cloud environment and drive its evolution as the organization grows.

This is a senior, high impact “player/coach” role, ideal for someone who enjoys balancing strategy with hands-on execution. You’ll define standards, make key technical decisions, and step in to solve complex issues when needed.

What You’ll Do

Cloud & Infrastructure

• Own and optimize our Azure environment for security, governance, and cost efficiency
• Establish standards for subscriptions, RBAC, tagging, and resource management
• Improve reliability, observability, and disaster recovery readiness

Identity & Access Management

• Manage end-to-end identity lifecycle (joiners, movers, leavers)
• Maintain secure, auditable access controls and privileged access practices
• Lead access reviews and ensure audit traceability

Security Operations

• Define incident escalation paths and response processes
• Implement practical security baselines (MFA, conditional access, patching, monitoring)
• Proactively identify and remediate gaps

Applications & Platforms

• Maintain a system of record for all business applications and services
• Partner with engineering and business teams on platform decisions
• Understand dependencies across SaaS and cloud ecosystems

IT Operations & Helpdesk

• Improve escalation models and operational workflows
• Strengthen onboarding/offboarding experiences
• Step into complex or high-impact issues when needed

Audit & Compliance

• Own IT audit readiness (e.g., SOX, SOC 2)
• Ensure controls are documented, executed, and evidenced
• Partner with finance and compliance stakeholders

What Success Looks Like

• Clear visibility into systems, ownership, and access models
• Well-governed, cost-aware cloud infrastructure
• Repeatable, audit-ready identity and access processes
• Secure and efficient onboarding/offboarding
• Continuous improvements in support and security posture

What You Bring

Required:

• Experience leading IT operations in a mid-sized organization
• Strong Azure expertise (identity, governance, RBAC, cost management)
• Hands-on experience in IAM, endpoint management, and security operations
• Proven ability to support audit and compliance requirements
• Strong troubleshooting and stakeholder communication skills
• High ownership mindset

Preferred:

• Experience in regulated industries (e.g., insurance, finance, healthcare)
• Familiarity with SOX ITGCs, SOC 2, or similar frameworks
• Exposure to SaaS ecosystems and observability tooling
• Ability to balance strategic thinking with hands-on delivery