What are the responsibilities and job description for the FULL-TIME /NIGHT SHIFT WHEELCHAIR AGENT position at HUNTLEIGH USA CORPORATION?
Position Title: Wheelchair Agent
Location: Norfolk International Airport (ORF)
Compensation: $14.50 per hour tips
Employment Type: Full-Time
Shift: Night Shift (4:00 PM – 12:30 AM)*
*End time may extend beyond 12:30 AM based on operational requirements
Huntleigh USA is seeking customer service–focused professionals to join our team as Wheelchair Agents at Norfolk International Airport. The successful candidate will play a key role in assisting passengers with reduced mobility while supporting a safe, efficient, and welcoming airport environment.
Essential Duties and Responsibilities
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Escort passengers in wheelchairs throughout the airport, including terminals, checkpoints, and gate areas
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Provide courteous, respectful assistance to passengers, ensuring comfort and ease throughout their travel experience
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Maintain timely communication with dispatchers, gate agents, and airline personnel
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Comply with all TSA, airport, and company safety and security policies
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Accurately record passenger interactions and document any incidents as required
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Uphold a professional appearance and demeanor at all times while representing Huntleigh USA
Minimum Qualifications
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Must be at least 18 years of age
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Ability to lift and carry up to 75 pounds and remain on your feet for the entirety of the shift
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Ability to bend, squat, push, and stand for prolonged periods
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Strong communication skills (verbal and written) in English
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Reliable transportation and dependable contact information
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Ability to successfully complete required drug and alcohol screenings (DOT/Non-DOT)
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High school diploma or GED (required in select locations)
Training and Uniform Standards
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Paid training provided by Huntleigh USA and partnering airlines
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Professional appearance required: company-issued uniform, neat grooming, no visible tattoos above the neck or below the wrist, and no facial piercings
Why Join Huntleigh USA
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Opportunity to make a meaningful impact on the travel experience of passengers requiring assistance
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Supportive, mission-driven team environment
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Competitive compensation and flexible scheduling
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Career growth opportunities within the aviation services industry
Interested candidates who are committed to delivering exceptional customer service are encouraged to apply.
Salary : $15