What are the responsibilities and job description for the Front Desk Receptionist position at Huffman & Huffman, P.S.C.?
JOB DESCRIPTION for Front Office Receptionist:
Example of Duties:
· Greets and check out patients as they depart.
· Verifies insurance coverage, and updates existing patient demographics by collecting detailed patient information.
· Collect co-pays and payments.
· Optimizes patients' satisfaction and provider time by scheduling appointments correctly in person or by telephone.
· Answer phone calls promptly.
· Attends required staff and educational meetings as requested.
· Maintains strictest confidentiality.
· Provides assistance in all other areas in office when completion of above responsibilities permits to ensure smooth operation of the practice.
· Performs related work as required.
Typical Physical Demands: Requires prolonged standing, sitting, some bending, stooping and stretching.
Performance Requirements:
Teamwork, adaptability, dependability, computer literacy and excellent communication skills required. Must be able to express a caring attitude while performing the tasks required with accuracy and efficiency. Potential stressful environment due to busy nature of practice.
Administrative Duties:
- Scheduling
- Answering and routing phone calls
- Greeting visitors
Financial Duties:
- Processing payments
- Billing
Setting:
- Medical
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Social distancing guidelines in place
- Sanitizing, disinfecting, or cleaning procedures in place
Typical end time:
- 5PM
Typical start time:
- 8AM
Work Remotely
- No
Job Type: Full-time
Pay: From $13.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Preferred)
- Computer Skills: 3 years (Preferred)
Work Location: In person
Salary : $13