What are the responsibilities and job description for the Quality Assurance Supervisor position at HTI?
Join JTEKT, a Toyota Group Company, at our rapidly growing Piedmont, SC facility, where we are investing $50 million to expand our plant and launch state-of-the-art machining and assembly lines. As we push to become the JTEKT Group’s #1 global CVJ manufacturing site, this is your opportunity to lead quality initiatives in a forward-focused, high-tech manufacturing environment. You’ll work shoulder-to-shoulder with global experts in engineering, manufacturing, and operations to help deliver the excellence our customers expect.
What You Need
- Associate’s degree in Quality, Engineering, or a related technical field (Bachelor’s preferred)
- 5 years of experience supervising quality teams in a manufacturing setting
- In-depth knowledge of GD&T, blueprint reading, inspection equipment, and quality assurance systems
- Background in machining processes, heat treatment, cutting tools, and metallurgical testing
- Strong understanding of IATF 16949 and ISO 14001 standards and their application
- Skilled in SPC, MSA, capability studies, root cause analysis, and structured problem-solving (e.g., 5-Why, Fishbone)
- Experience conducting internal and external audits
- Familiarity with lean manufacturing and error-proofing concepts
- Demonstrated leadership skills—ability to coach, motivate, and support quality teams across shifts
- Willingness to engage in hands-on support and equipment operation when needed
What You Will Do
- Provide daily leadership and coaching to a team of Quality Technicians and Specialists across multiple shifts
- Oversee inspection, testing, and auditing operations to maintain compliance with IATF 16949, ISO 14001, and customer-specific requirements
- Lead structured problem-solving activities to identify root causes and implement long-term corrective actions
- Drive the successful execution of layered process audits (LPA) and ensure timely resolution of findings
- Collaborate closely with engineering, manufacturing, and maintenance to resolve process abnormalities and ensure consistent product quality
- Identify team training needs and implement skill development programs
- Lead and participate in continuous improvement initiatives, such as Kaizen events, to reduce scrap, enhance tool life, and improve overall quality outcomes
- Support readiness for new product launches associated with the $50M plant expansion—including control plan development, capability studies, and customer quality reviews
- Analyze key quality metrics and prepare regular performance reports for senior leadership
- Serve as a liaison with both suppliers and customers to address external quality issues and ensure satisfaction
- Uphold a culture of safety, compliance, and operational excellence throughout all quality-related activities
Why You Should Join JTEKT Piedmont
- Competitive base salary plus performance-based bonus potential
- Comprehensive health, dental, and vision insurance packages
- 401(k) plan with company match and immediate vesting (including Roth options)
- Generous vacation and paid holiday program
- Tuition reimbursement and support for professional certifications
- Advancement opportunities in a facility undergoing major expansion
- Collaborative work environment where continuous improvement is encouraged and recognized
Additional Information
- This role requires on-site presence and flexibility to support all shifts as needed
- Physical requirements include standing, bending, pushing/pulling, and lifting up to 40 lbs
- PPE required in manufacturing areas (steel-toed shoes, safety glasses with side shields)