Receptionist

Hunton Rental Solutions (HRS), a division of the Hunton Group, is seeking a professional and customer-focused Receptionist to join our team. The Receptionist serves as the first point of contact for customers, vendors, visitors, and employees while providing administrative support that contributes to the efficient operation of the office. This role is responsible for managing front desk activities, coordinating visitor access, supporting office operations, tracking sales opportunities, and assisting with shipping, receiving, and office supply management.

The ideal candidate is highly organized, detail-oriented, and committed to delivering exceptional customer service. This position requires strong communication skills, the ability to multitask in a fast-paced environment, and a proactive approach to supporting both internal teams and external customers. As a member of the Hunton Group team, the Receptionist plays an important role in upholding our commitment to professionalism, operational excellence, and creating a positive experience for everyone who interacts with our organization.

Come work for an industry leader who has been recognized both locally and nationally as one of the Top Places to Work!

Responsibilities:

Reception & Customer Service

• Answer and direct incoming telephone calls in a professional and courteous manner.
• Greeting visitors and ensure a positive first impression of the company.
• Maintain a clean, organized, and professional reception area.
• Manage visitor sign-in procedures and issue visitor badges.
• Coordinate visitor access through the main gate and front entrance.

Lead & Opportunity Tracking

• Answer and route CallRail inquiries to the appropriate sales representatives.
• Enter CallRail and website-generated opportunities into SharePoint for tracking purposes.
• Follow up with Account Managers regarding opportunity status and revenue updates.

Security Monitoring

• Monitor security cameras and visitor access points throughout the day.
• Ensure security systems are functioning properly and report any issues promptly.

Shipping & Mail Operations

• Receive and distribute incoming packages from carriers such as FedEx, UPS, USPS, and Amazon.
• Maintain package logs and delivery records.
• Sort and distribute incoming mail.
• Prepare and process outgoing mail daily.

Office & Administrative Support

• Coordinate conference room reservations and maintain meeting spaces.
• Assist with filing, copying, and general administrative tasks.
• Maintain office supply inventory and coordinate replenishment as needed.
• Track office supply purchases and provide inventory reports to management.
• Coordinate monthly refrigerator clean-out communications and activities.
• Serve as the primary point of contact for copier supplies and service requests.
• Maintain coffee stations and common office areas to ensure a welcoming workplace environment.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Proficient with Microsoft Outlook, Word, Excel, and Teams.
• Strong organizational skills with the ability to manage multiple priorities.
• Professional demeanor and excellent customer service skills.
• Ability to work independently while supporting a collaborative team environment.