What are the responsibilities and job description for the Quality & Reliability Engineer position at HTC Global Services?
Job Description
Job Title
Quality & Reliability Engineer
Overview / Summary
We are seeking a Quality & Reliability Engineer to support supplier quality, APQP/PPAP activities, launch readiness, and cross-functional program coordination. This role will work closely with suppliers and internal teams to manage quality deliverables, track program milestones, and support manufacturing launch activities.
Key Responsibilities
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Job Title
Quality & Reliability Engineer
Overview / Summary
We are seeking a Quality & Reliability Engineer to support supplier quality, APQP/PPAP activities, launch readiness, and cross-functional program coordination. This role will work closely with suppliers and internal teams to manage quality deliverables, track program milestones, and support manufacturing launch activities.
Key Responsibilities
- Identify and manage New Tooled End Items (NTEI) for assigned programs.
- Represent suppliers and participate in cross-functional meetings.
- Develop and maintain program-specific NTEI files and update program information in the eAPQP system.
- Coordinate supplier setup activities, including Schedule A submission requests and site code management.
- Lead supplier selection activities using priority and supplier champion processes.
- Train suppliers and cross-functional teams on supplier engagement processes and APQP/PPAP readiness assessments.
- Track completion of supplier evaluations and monitor APQP/PPAP deliverables.
- Manage PPAP and Schedule A submission status and communicate requirements to stakeholders.
- Prepare documentation for milestone reviews and special assessment reviews.
- Drive resolution of quality deliverables and escalation items with cross-functional teams.
- Participate in change control and program team meetings to support launch readiness activities.
- Support part pedigree reviews and industrialization readiness assessments prior to builds.
- Manage phased PPAP timing plans and coordinate issue resolution activities to support on-time approvals.
- Organize cross-functional meetings to resolve PPAP and launch-related concerns.
- Monitor and escalate supplier launch risks and significant quality issues.
- Support launch and build events as required.
- Drive resolution of supplier quality concerns using issue management and corrective action processes, including containment and 8D follow-up activities.
- Support startup quality meetings, customer audit activities, campaign prevention initiatives, craftsmanship reviews, and shortage meetings.
- Bachelor’s Degree
- Experience in manufacturing and quality environments
- Cross-functional collaboration experience
- Program management experience
- Six Sigma Green Belt
- Problem-solving skills
- Experience with APQP and PPAP processes
- Technical assistance experience
- Fully onsite role
- Standard morning shift
- No travel required
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.