What are the responsibilities and job description for the Senior Network Engineer (Cisco & Palo Alto) position at HTC Global Services?
Job Title
Senior Network Engineer (Cisco & Palo Alto)
Overview / Summary
Seeking a skilled Network Administrator Consultant to support and strengthen daily Network Operations Center (NOC) operations. Reporting to the NOC Manager, this role will serve as a technical point of reference for the NOC team and work on complex assignments requiring independent judgment in troubleshooting, recommendations, and implementing changes with minimal supervision.
The position is responsible for managing, configuring, maintaining, and troubleshooting a statewide network infrastructure utilizing technologies including Cisco/Meraki, Palo Alto, Fortinet/FortiGate, Certes, Citrix NetScaler, and Trellix. The ideal candidate will proactively monitor network performance, support cybersecurity compliance efforts, and maintain optimal network connectivity in a fast-paced, multi-team environment.
Key Responsibilities
- Perform configuration, installation, maintenance, and upgrades of networking products
- Troubleshoot network failures and identify network-related issues
- Support network analysis, design, installation, configuration, and maintenance
- Maintain network diagrams and related network documentation
- Provide configuration support, troubleshooting, and problem resolution
- Troubleshoot and remediate issues within a complex voice-integrated infrastructure
- Monitor network performance and ensure efficient communication across the network
- Review and improve security compliance through cybersecurity best practices
- Implement updates and changes to maintain secure version compliance and connectivity
- Collaborate across multiple technical teams in a fast-paced environment
- Provide knowledge transfer and informal training to peers when appropriate
Required Qualifications
- 10 years of experience with Cisco firewalls
- 10 years of experience with Cisco routers
- 10 years of experience with Cisco switches
- 10 years of experience with Cisco VPN
- 10 years of experience with Cisco administration
- 5 years of experience with Palo Alto firewalls
- 2 years of experience with Palo Alto XDR
- Bachelor s Degree OR four years of relevant experience in addition to the required years of experience
Preferred Qualifications
- 10 years of experience with monitoring and tracing tools
- 10 years of experience in core network architecture
- 10 years of experience with advanced troubleshooting, routing, and switching
- 4 years of experience with wireless networks
- 3 years of experience with hybrid cloud infrastructure
- CCNA certification
- CCNP certification
What Makes HTC A Great Place To Build Your Future
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
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