What are the responsibilities and job description for the Learning & Development Technology Specialist position at HTC Global Services?
Job Description
Job Title
Learning & Development Technology Specialist
Overview / Summary
We are seeking a Learning & Development (L&D) Technology Specialist to support digital transformation initiatives and engineering learning solutions. This role combines learning and development expertise with technical capabilities to design, develop, and maintain learning ecosystems, automate workflows, and support AI-driven educational solutions.
The ideal candidate will partner with functional teams to support competency-based training initiatives and enhance learning experiences through technology and process innovation.
Key Responsibilities
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.
Job Title
Learning & Development Technology Specialist
Overview / Summary
We are seeking a Learning & Development (L&D) Technology Specialist to support digital transformation initiatives and engineering learning solutions. This role combines learning and development expertise with technical capabilities to design, develop, and maintain learning ecosystems, automate workflows, and support AI-driven educational solutions.
The ideal candidate will partner with functional teams to support competency-based training initiatives and enhance learning experiences through technology and process innovation.
Key Responsibilities
- Design and deploy custom front-end applications and tools using Python and Microsoft Power Platform technologies.
- Develop AI agents and assistants to support personalized learning experiences and automate content curation.
- Architect and implement automated workflows integrating LMS platforms, SharePoint, and enterprise tools.
- Build and manage relationships with stakeholders to align training needs with learning solutions.
- Partner with teams to identify skill gaps and recommend training solutions.
- Provide technical L&D support for learning systems and training implementation activities.
- Lead technical L&D projects from intake through deployment and delivery.
- Coordinate and facilitate virtual and in-person training events.
- Design and manage SharePoint sites, custom lists, libraries, and JSON formatting solutions.
- Administer and support Learning Management Systems (LMS), including SCORM/API integrations and platform data flow management.
- Bachelor’s degree in Business, HR, Computer Science, or a related technical field.
- 2 years of experience in training, project management, computer science, or a related field.
- Experience with data management, training coordination, project support, and knowledge management.
- Strong project management and organizational skills.
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong collaboration and relationship-building skills.
- Proficiency with Microsoft Office tools including Excel, Word, PowerPoint, Outlook, SharePoint, and OneNote.
- Self-motivated with a passion for continuous learning and growth.
- Practical knowledge of Python for AI integration and application development.
- Experience with Microsoft Power Apps and Power Automate.
- Experience with SharePoint Online administration and JSON formatting.
- Familiarity with Google Cloud Platform (GCP) and Microsoft Azure.
- Experience with LMS administration and understanding of SCORM and API protocols.
- Knowledge of API frameworks, generative AI solutions, SQL, Terraform, BigQuery, Git, GitHub, and data visualization tools.
- Experience with Power Apps Studio, Copilot Studio, and custom connectors.
- Familiarity with SharePoint administration tools and PowerShell.
- Experience using Python frameworks and tools such as VS Code and Python for data analysis or AI.
HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.
At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.
Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.