What are the responsibilities and job description for the Modern Workplace Engineer position at HSO?
As a Modern Workplace Engineer, you can expect to…
We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment.
HSO is an Equal Opportunity Employer.
- Implement, configure, manage, and support Microsoft 365 services including Teams, SharePoint Online, Exchange Online, OneDrive, and related workloads
- Plan and execute Microsoft 365 migrations, including on-premises to cloud, cross-platform (Google Workspace, Slack), and tenant-to-tenant migrations
- Perform migrations using industry-standard tools such as Quest On Demand, AvePoint Fly, and Microsoft native tooling, including discovery, remediation, execution, validation, and post-migration stabilization
- Deploy and manage devices and applications using Microsoft Endpoint Manager (Intune), including configuration profiles, compliance policies, endpoint security, and remediation
- Design and maintain Intune application lifecycle management, including Win32 app packaging, deployment, dependency handling, updates, and retirement
- Configure and manage Microsoft Entra ID, including identity governance, conditional access, single sign-on, and role-based access control
- Support Windows and macOS device management, including modern provisioning strategies such as Windows Autopilot
- Implement Zero Trust-aligned security and compliance controls, including conditional access, DLP, MDM, and Mobile Application Management (MAM)
- Troubleshoot and resolve complex issues related to Microsoft 365, device management, collaboration platforms, and endpoint security
- Create technical documentation including architectures, configurations, standards, and operational runbooks
- Collaborate with cross-functional teams to deliver end-to-end solutions and successful project outcomes
- Assist with Microsoft 365, Power Automate, and Azure licensing discussions and solution alignment activities
- Deliver solutions in client environments across multiple tenants and organizational contexts
- Delivering complex Microsoft 365 and tenant-to-tenant migrations with minimal business disruption
- Using Quest, AvePoint, and similar tooling to assess, migrate, validate, and troubleshoot workloads
- Designing and optimizing Microsoft 365 and Intune configurations for security, compliance, performance, and user experience
- Creating automation using PowerShell, Power Automate, and related technologies
- Packaging, deploying, and maintaining applications using Intune
- Managing escalated technical issues while remaining calm, professional, and client-focused
- Learning new technologies quickly and applying them in real-world scenarios
- Providing technical thought leadership in Modern Workplace, system integration, and automation
- Communicating complex technical concepts clearly to non-technical stakeholders
- Working independently while owning deliverables and collaborating effectively with team members
- Promoting the mission and shared values of the company
- Bachelor’s degree in Computer Science, Engineering, or related field (preferred)
- 3 years of experience supporting and implementing Microsoft Modern Workplace technologies
- Strong hands-on experience with Microsoft 365 services including Exchange Online, SharePoint Online, Teams, and OneDrive
- Proven experience performing Microsoft 365 migrations, including tenant-to-tenant migrations
- Hands-on experience with third-party migration tools such as Quest On Demand and AvePoint
- Experience with Microsoft Endpoint Manager (Intune), including device policy design, app packaging, deployment, and compliance
- Proficiency with PowerShell scripting and automation
- Strong understanding of identity and access management using Microsoft Entra ID
- Microsoft certifications such as MS-500, MD-100, MD-101, or Microsoft 365 Certified: Modern Workplace Administrator Associate are a plus
- Strong analytical, problem-solving, and troubleshooting skills
- Excellent written, verbal, and presentation skills
- Strong client-facing skills, empathy, and the ability to guide clients through complex technical challenges
- Ability to work independently, take ownership, and translate goals into actionable outcomes
We offer competitive pay and a comprehensive benefits package designed to support your health, flexibility, and long-term success. Benefits include generous paid time off, medical, dental and vision coverage, flexible spending accounts, a health reimbursement account, and a 401(k) plan with company match. You’ll also work alongside collaborative, driven teammates in a dynamic and growing professional services environment.
HSO is an Equal Opportunity Employer.