BILINGUAL DENTAL FRONT DESK

Job Overview

We are seeking a dynamic and bilingual (English/Spanish) Dental Front Desk Specialist to join our vibrant dental team! In this pivotal role, you will be the welcoming face and friendly voice of our practice, ensuring a seamless patient experience from appointment scheduling to check-out. Your energetic approach and exceptional organizational skills will help foster a positive environment, streamline office operations, and uphold the highest standards of clinical confidentiality and patient care. This paid position offers an exciting opportunity to grow within a supportive healthcare setting while making a meaningful difference in patients’ oral health journeys.

Duties

• Greet patients warmly in both English and Spanish, creating a welcoming atmosphere for diverse populations
• Manage appointment scheduling efficiently using DENTICON dental practice management
• Collect payments, process co-pays, and manage medical billing using systems like Meditech, Epic, or Athenahealth
• Review and update patient medical records and documentation in Electronic Health Records (EHR) systems while ensuring compliance with HIPAA and clinical confidentiality policies
• Assist with patient intake procedures, including gathering medical history and updating care plans
• Handle multi-line phone systems with professional phone etiquette, schedule appointments, and answer patient inquiries promptly
• Perform administrative tasks such as filing, data entry (including 10 key typing), and maintaining organized medical records
• Support clinical staff by reviewing documentation for accuracy and completeness in accordance with ICD-10/ICD-9 coding standards

Skills

• Bilingual fluency in English and Spanish is essential for effective communication with diverse patients
• Proven experience in dental office settings or clinics with knowledge of dental terminology and office procedures
• Strong understanding of medical billing, coding (CPT, ICD), insurance verification, and health information management systems
• Proficiency with DENTICON, OPEN DENTAL
• Familiarity with healthcare regulations including HIPAA compliance and clinical confidentiality policies
• Excellent customer service skills coupled with professional phone etiquette and strong interpersonal abilities
• Adept at using Microsoft Office Suite for documentation, scheduling, and correspondence tasks
• Demonstrated clerical experience including filing, data entry, and managing multi-line phone systems
• Knowledge of dental terminology, health insurance processes, and medical administrative support procedures
• Ability to handle high-volume patient interactions efficiently while maintaining accuracy in documentation review and office management tasks

Join us to be part of a dedicated team committed to delivering exceptional dental care! Your energy, expertise, and bilingual skills will help create a positive patient experience while supporting our mission to promote oral health excellence.

Pay: From $23.00 per hour

Benefits:

• Dental insurance

Work Location: In person

Salary : $23