Kitchen and Bath Project Sales Specialist

Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service. Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.

HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.

Our Culture and Team Members:
With 82 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace. Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service. Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
• Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

What We Expect:

We seek professionals who thrive in a collaborative environment of like-minded individuals. Our core values include:

• We do whatever it takes 
• We give more than is expected
• We are long-term focused

If you are a compassionate professional who cares deeply about solving guests' problems, we invite you to join our team at Hartville Hardware.

Kitchen and Bath Project Sales Specialist

Position Overview:
As a Kitchen and Bath Project Sales Specialist, you will play a key role in guiding clients through the process of planning and purchasing kitchen and bath projects. This role emphasizes project sales, product selection, and client consultation to ensure customers find the best solutions for their remodeling or new construction needs. You will leverage your product knowledge and industry expertise to provide an exceptional customer experience while managing projects from initial consultation to final product selection and purchase.

Responsibilities:

Client Consultation & Sales

• Engage with clients to understand their needs, budget, and project goals for kitchen and bath renovations or new construction.
• Provide expert guidance on product selection, including cabinetry, countertops, fixtures, and accessories.
• Prepare and present customized project solutions that align with customer preferences and functional requirements.
• Assist clients in making informed purchasing decisions by explaining product benefits, installation requirements, and cost considerations.

Project Management & Coordination

• Oversee the sales process from initial consultation through final product purchase, ensuring a seamless experience.
• Conduct site visits as needed to assess space dimensions, verify project details, and provide accurate product recommendations.
• Coordinate with internal departments, vendors, and installers to ensure timely product availability and smooth project execution.
• Monitor project timelines, communicate updates to customers, and address any challenges that arise.

Product Knowledge & Customer Support

• Stay up to date on industry trends, materials, and innovations in kitchen and bath products.
• Educate clients on available options and recommend solutions that best fit their style, budget, and functional needs.
• Provide outstanding customer service by addressing inquiries, resolving concerns, and ensuring client satisfaction throughout the process.

Qualifications:

• Proven experience in kitchen and bath sales, project management, or a related field.
• Strong knowledge of cabinetry, countertops, plumbing fixtures, and related products.
• Excellent communication, interpersonal, and customer service skills.
• Ability to manage multiple projects, deadlines, and client expectations.
• Proficiency in sales and order management software (experience with 20/20 Design software is a plus but not required).

Education & Work Requirements:

• High school diploma or equivalent; a degree in business, interior design, or a related field is a plus.
• Relevant experience in kitchen and bath sales or project coordination preferred.
• Ability to work a minimum of one closing shift until 7 PM and Saturdays on the sales floor.

This role is ideal for a sales-driven professional who thrives on helping customers bring their kitchen and bath projects to life, ensuring a smooth and satisfying purchasing experience.