Kitchen and Bath Sales and Design Specialist

Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service. Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.

HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.

Our Culture and Team Members:

With 82 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace. Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service. Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
• Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

What We Expect:

We seek professionals who thrive in a collaborative environment of like-minded individuals. Our core values include:

• We do whatever it takes 
• We give more than is expected
• We are long-term focused

If you are a compassionate professional who cares deeply about solving guests' problems, we invite you to join our team at Hartville Hardware.

Kitchen and Bath Sales and Design Specialist

Position Overview:

As a Kitchen and Bath Sales and Design Specialist, you will be a key partner for clients navigating kitchen and bath renovations or new construction. This role focuses on project-based sales, product selection, and client consultations, ensuring each customer receives personalized support and expert guidance from initial concept through final product purchase. Leveraging your industry knowledge and customer service skills, you will help create spaces that reflect both function and style.

Responsibilities:

Client Consultation & Sales

• Engage with clients to understand their goals, budget, and design preferences for kitchen and bath projects.
• Offer expert advice on product selection, including cabinetry, countertops, fixtures, and accessories.
• Present customized solutions tailored to client needs and project scope.
• Support informed decision-making by explaining product benefits, installation requirements, and pricing.

Project Management & Coordination

• Manage the sales process from first consultation to final product order, ensuring a seamless and professional experience.
• Conduct site visits as needed to gather accurate measurements and assess project feasibility.
• Collaborate with internal teams, vendors, and installers to ensure timely delivery and project coordination.
• Track project milestones, maintain clear communication with clients, and address any issues that may arise.

Product Knowledge & Customer Support

• Maintain up-to-date knowledge of kitchen and bath trends, materials, and innovations.
• Educate clients on available options that align with their style, budget, and practical needs.
• Provide responsive and thorough customer service, ensuring a positive experience throughout the entire process.

Qualifications:

• Experience in kitchen and bath sales, project management, or a related customer-focused role.
• Strong knowledge of cabinetry, countertops, plumbing fixtures, and design solutions.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage multiple projects while maintaining attention to detail.
• Familiarity with sales and order entry systems; experience with 20/20 Design software is a plus.

Education & Work Requirements:

• High school diploma or equivalent required; degree in interior design, business, or related field is a plus.
• Relevant experience in project-based sales or kitchen and bath coordination preferred.
• Availability to work at least one closing shift (until 7 PM) and Saturdays on the sales floor.