What are the responsibilities and job description for the Cashier and Sales Team Member - FT - Middlefield position at HRM ENTERPRISES, INC?
Cashier & Sales Team Member
Middlefield, OH | Clothing & Housewares
and most Saturdays
Since 1939, HRM Enterprises, Inc. has grown from a small family-owned business into a diverse group of companies with a shared purpose: to serve others with integrity and excellence.
Our family of businesses includes Hartville Hardware & Lumber, the nation's largest independently owned hardware store; Hartville Kitchen, known for its homestyle meals, bakery, and 500-seat entertainment venue; The Shop at Hartville Kitchen, with 25,000 square feet of retail space, and the Hartville MarketPlace & Flea Market, the largest indoor/outdoor market of its kind in the country. Together, these businesses make our Hartville campus a destination for guests searching for quality, community, and connection.
Beyond the Hartville campus, HRM Enterprises is the parent company to Hartville Hardware in Middlefield, Hartville Contractors Supply, Top Advantage Surfaces, Lehman's, HRM Fulfillment Center, Go & Glow Car Wash, and Coshocton Lumber Company. Across all locations, over 900 team members serve with purpose each day.
At HRM Enterprises, our approach is simple: treat others the way you'd want to be treated. This belief shapes how we serve our guests and how we care for each other. We're committed to being the best place to work by offering Sundays off, family-friendly hours, competitive benefits, and meaningful perks like team events, milestone celebrations, and team member discounts. We also invest in growth through training and professional development opportunities that enable our team to thrive at work and in their community.
If you value hard work, hospitality, and providing for others, we invite you to explore our openings and find your place with us.
At Hartville Hardware Middlefield, we believe a happy, engaged team delivers exceptional customer service. Our commitment to treating each team member with fairness and respect creates a positive workplace where everyone feels valued and supported.
As a full-time Cashier & Sales Team Member in our Clothing & Housewares Department, you will provide exceptional customer service while helping shoppers with their clothing and housewares needs. You will operate the register, assist with product selection, keep the sales floor organized and visually appealing, and make sure every customer leaves with a positive shopping experience.
- Greet and assist customers in selecting clothing, kitchenware, home décor, and other housewares
- Provide product recommendations based on customer needs and preferences
- Answer questions about sizing, fit, materials, and care instructions for clothing and footwear
- Help customers locate items and process special orders when necessary
- Operate the cash register, process transactions accurately, and handle returns and exchanges professionally
- Maintain attractive, well organized displays in the clothing and housewares sections
- Assist with restocking, pricing, and tagging merchandise
- Keep fitting rooms and sales areas neat and orderly
- Monitor inventory levels and report low stock or out of stock items to management
- Follow proper cash handling and point of sale (POS) procedures
- Assist with store promotions, markdowns, and seasonal product transitions
- Maintain a clean and organized workspace, including checkout counters and fitting rooms
- Follow all store policies and safety procedures
- Prior experience in retail, cashiering, or customer service is preferred but not required
- Strong interpersonal and communication skills
- A friendly, positive attitude and a commitment to excellent customer service
- Ability to multitask in a fast paced environment
- Basic math skills for handling transactions and making change
- Willingness to learn about products and store promotions
- Comfort using point of sale systems and other technology to process orders and payments
- Full-time position
- Available a minimum of one evening per week until 7:00 PM
- Available most Saturdays
- Store hours are Monday through Friday, 6:00 AM to 7:00 PM, and Saturday, 7:00 AM to 5:00 PM
We seek individuals who thrive in a collaborative environment and embody our core values:
- Competitive PayWe offer competitive pay commensurate with your skills, experience, and the current market standards.
- Health BenefitsComprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your dependents.
- Paid Time OffGenerous PTO allowance, allowing you to maintain a healthy work-life balance.
- Retirement Planning401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
- Professional DevelopmentOngoing opportunities for professional development and growth within the organization.
- Team Member DiscountsExclusive discounts on our products and services, fostering a culture of appreciation for our valued team members.
- Wellness ProgramsParticipation in wellness programs designed to enhance your overall health and well-being.