What are the responsibilities and job description for the Assistant Hospitality Coordinator (Front Desk) position at HRM ENTERPRISES, INC?
Assistant Hospitality Coordinator (Front Desk)
Customer-Focused Role | Fast-Paced Environment | Great Team Culture
Join Our Team
We are looking for a friendly, organized, and professional Assistant Hospitality Coordinator to join our front desk team. In this role, you will be the first point of contact for guests — creating a welcoming experience both in person and over the phone.
If you enjoy helping people, staying organized, and working in a fast-paced environment, this is a great opportunity to grow your hospitality career.
About the Role
As an Assistant Hospitality Coordinator, you will support daily front desk operations by managing guest interactions, coordinating communication, and ensuring a smooth and positive experience for every visitor.
What You’ll Do
- Greet guests warmly and provide exceptional customer service
- Answer and manage incoming calls using a multi-line system
- Direct visitors and calls to the appropriate departments
- Assist with scheduling, reservations, or guest inquiries
- Provide accurate information about services, events, or offerings
- Handle guest concerns professionally and efficiently
- Perform data entry and basic administrative tasks
- Support coordination between departments to ensure smooth operations
- Maintain a clean, organized, and welcoming front desk area
What We’re Looking For
- Friendly, outgoing personality with a positive attitude
- Strong communication and interpersonal skills
- Ability to multitask and stay organized in a busy environment
- Professional phone presence (“smile in your voice”)
- Problem-solving skills and attention to detail
- Team player who is dependable and punctual
Schedule Requirements
- Flexible scheduling available
- Must be available for evenings, Saturdays, and some holidays
Perks & Benefits
Competitive pay
Flexible scheduling
Supportive, team-oriented environment
Training and development opportunities
Shopping discounts
Why Join Us?
We believe every guest interaction matters. As part of our team, you’ll play a key role in creating a positive, welcoming experience that keeps guests coming back.
Apply today and be the friendly face that makes a difference