What are the responsibilities and job description for the Executive Assistant/ Office Manager position at Howden?
Role: Executive Assistant/ Office Manager
Location: Tampa, FL
Why Join Howden US?
At Howden, we're not just building a business-we're reshaping what it means to be a global insurance broker. With over 22,000 employees across 56 countries and bold ambitions to triple in size by 2030, we're launching our U.S. retail platform with the same entrepreneurial spirit that's driven our success worldwide. Now, it's your turn to help shape the future.
Why Howden?
You'll Own It
With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own.
You'll Be Empowered
We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise.
You'll Be Part of Something Bigger
Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable.
What Your Day Will Look Like
As an Executive Assistant/ Office Manager at Howden US, you'll provide high-level administrative and project support to senior executives, ensuring seamless operations and enabling leadership to focus on strategic priorities. Expect to:
Manage complex calendars, coordinate meetings, and arrange domestic/international travel.
Prepare board papers, presentations, and executive communications.
Liaise with internal teams and external partners to facilitate projects and initiatives.
Oversee day-to-day office operations, including vendor management, supply ordering, and facilities coordination to maintain an efficient and professional work environment.
Implement and maintain office procedures and systems, driving efficiency and supporting organizational goals.
Maintain accurate records in CRM and agency management systems (e.g., EPIC, AMS360).
Monitor market trends and regulatory changes to proactively support executive decision-making.
Participate in leadership meetings, presentations, and strategy sessions.
Support cross-functional initiatives including process improvement, training, and thought leadership.
Handle confidential information with discretion and professionalism.
Skills and Experience That Will Lead to Success
3 years of experience as an Executive Assistant, Administrative Assistant, Personal Assistant, or Office Manager (insurance or consultancy sector experience preferred).
Strong organizational, communication, and relationship management skills
Proficiency in CRM and agency management systems
Ability to manage competing priorities and produce accurate documentation under tight deadlines
Collaborative mindset-comfortable working with executives, internal teams, and external partners
Entrepreneurial spirit and a passion for supporting leadership
Compensation and Benefits
Howden offers a competitive base salary, and employees are eligible to receive a discretionary bonus. Howden also offers a variety of benefits and programs, subject to eligibility, including:
- Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
- 401(k) retirement plan
- Flexible Paid Time Off and paid parental leave
- Life and Disability insurance
What Do We Offer in Return? A Career That You Define.
Our business succeeds by allowing our people to make a mark in the areas they care about most-whether that's personal development, volunteering, or creating new insurance products that address society's greatest challenges.
We support our people in every aspect of their lives, recognizing that fulfillment at home and work go hand in hand.
Our Sustainability Promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can.