What are the responsibilities and job description for the Program Coordinator position at Housing Works?
Description
Compensation Range: $70,000 - $80,000 yearly commensurate with experience.
Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Overview
The Program Coordinator (PC) oversees all programmatic, clinical, and operational aspects of the Bailey Holt House housing program. This encompasses care coordination for our residents, performing quality assurance tasks through record checks and data reports, providing direct services, and ensuring recreational activities are offered. The PC ensures resident records are following HOPWA and HASA supportive housing requirements.
Primary
Responsibilities:
Compensation Range: $70,000 - $80,000 yearly commensurate with experience.
Benefits
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.
Overview
The Program Coordinator (PC) oversees all programmatic, clinical, and operational aspects of the Bailey Holt House housing program. This encompasses care coordination for our residents, performing quality assurance tasks through record checks and data reports, providing direct services, and ensuring recreational activities are offered. The PC ensures resident records are following HOPWA and HASA supportive housing requirements.
Primary
Responsibilities:
- Oversee all programmatic, clinical, and operational aspects of the Bailey Holt House housing program
- Provide documented supervision and guidance to Housing Case Managers (2) and Residential Aide Supervisor (1).
- Ensure that clinical files are maintained as per regulatory requirements.
- Develop and maintain method to gauge and improve resident satisfaction with meal component of the program.
- Ensuring that the Program is contractually compliant and adheres to internal as well as HASA and HOPWA rules and regulations.
- Representing the programs during inter-disciplinary meetings, treatment planning meetings, and dedicated events.
- Monitoring residents’ viral suppression rates and making client specific referrals, as needed.
- Facilitating monthly community meetings and ensuring an active Resident Advisory Board.
- Reconciling petty cash fund and client and staff MetroCard's.
- Submitting internal activity forms and updating external portals (CAPS and the HASA Portal) for new client admissions, changes in income, and discharges.
- Meeting with residents on an as-needed basis and taking the lead in crisis de-escalation.
- Participating in the recruitment of qualified staff, including interviewing, and making recommendations for hire.
- Monitoring and aiding with the new-hire orientation processes to ensure consistency in training among all clinical providers.
- Enforcing the Residential Code of Conduct and/or House Rules.
- Reviewing monthly rent rolls and developing individual plans of action to address arrears.
- Supervising the clinical and operations team to ensure our coverage needs are met.
- Enthusiastically take part in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.
Salary : $70,000 - $80,000
