What are the responsibilities and job description for the Bilingual Housekeeping Coordinator position at HOTELPRO?
-- $500 Sign-On Bonus Relocation Assistance Available! --
We’re hiring a Bilingual Housekeeping Coordinator who will assist in managing daily activities, including preparing/distributing assignments, dispatching/following up with requests, and documenting/resolving discrepancies for a hotel property in Downtown Nashville.
The Coordinator must act as the liaison for the property, monitor statistics, and complete required documentation when needed in partnership with the property to ensure productivity, quality, and achieve goals in a timely manner.
Work Schedule: will work weekends, days off will be rotative depending on business needs
Responsibilities
- Oversee daily housekeeping operations, ensuring all team members are trained, compliant, and consistently following property standards and procedures.
- Monitor productivity and quality, conducting regular inspections across rooms, public areas, and laundry to maintain high service standards.
- Support staffing efforts by partnering with HotelPro leadership and property management to assess needs, interview candidates, and ensure strong team fit.
- Promote a safe work environment by enforcing safety practices and conducting routine safety checks.
- Collaborate closely with onsite property leadership to address operational needs, adjust staffing levels, and resolve challenges in real time.
- Lead by example in delivering exceptional service, addressing guest and team concerns promptly to maintain satisfaction and quality.
- Provide ongoing coaching, training, and performance feedback to support team development and accountability.
- Foster a positive team culture through engagement, recognition, and retention initiatives.
- Maintain accurate documentation, including inspections, coaching records, and key communications with property leadership.
- Offer hands-on support across operational areas as needed to ensure seamless day-to-day execution.
What You'll Bring
- Bilingual (English & Spanish)—a must!
- 1 year of experience as a Housekeeping Supervisor or Inspector - a must!
- Knowledge of Property Operating System - a must!
- Schedule flexibility to work hotel rotative schedules
- Ability to multi-task
- Knowledge of Microsoft Office package
- Previous experience working independently and making informed decisions
- Excellent organizational and communication skills with the ability to handle conversations with guests, team members and hotel leaders professionally
Who We Are
HotelPro is a national leader in hospitality staffing with regional offices across the U.S. We’re proud to be a trusted, nationally preferred partner to top hotel management companies—driven by a legacy of excellence and people-first service. We partner with hotels across the country to provide workforce solutions that make operations run smoother and teams feel supported.
Why You'll Want to Join HotelPro
- Opportunity to stay connected to hospitality without 24/7 shifts
- Growth opportunities
- Supportive, people-first culture
Benefits package:
- Medical, Dental, and Vision Insurance
- 401(k)
- Tuition Reimbursement
- PTO and company holidays
- Employee Discounts
- Fitness and Wellness Perks
- Pet Insurance
Ready to grow your career in hospitality operations?