What are the responsibilities and job description for the Restaurant Server position at Hotel Lucine?
Description
- Engage guests in a professional manner with a warm greeting
- Assist in maintaining cleanliness, upkeep, organization and maintenance of the lounge space
- Demonstrate a thorough knowledge of food and beverage products, menus, additions and promotions; answer all questions about beverages and food; assess their needs and preferences to make suggestions
- Up-sell/suggestively sell food and beverages by describing each item in an appealing way to increase check average and broaden guest' experience
- Accurately ring in orders on POS (Point of sales) quickly, in proper sequence and use appropriate charges
- Assure needs of guests are continually being met in a courteous and professional manner throughout the duration of their visit
- Maintain food and beverage control (i.e., liquor portion control, age verification); follow guidelines and practices outlined in TIPs training
- Follow alcohol awareness procedures for preventing and handling intoxicated guests
- Stock the server stations polish glasses, fill ice bins, clean, and tasks necessary for smooth operation and guest service
- Promptly prepare bills for items ordered, collect and process payments, enter into POS system, make change correctly, and make charge transactions accurately
- Pass all required job-related tests
- Properly wash glassware using bar sinks/and or dishwashers
- Safely use appropriate cleaning compounds and chemicals; comply with health and safety regulations, policies, procedures