What are the responsibilities and job description for the Guest Service Associate position at Hotel Lucine?
Compensation
$16 - $20 hourly
Why You'll Love This Role
Responsibilities
$16 - $20 hourly
Why You'll Love This Role
- Be the center of the action in a lively, people-first boutique hotel.
- Build genuine connections with guests from all over the world.
- Work in a positive, supportive environment with growth opportunities.
Responsibilities
- Connect with the housekeeping department to ensure guest accommodations are ready
- Mitigate customer complaints as needed
- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Salary : $16 - $20