What are the responsibilities and job description for the Overnight Auditor position at Hotel El Roblar?
Greet late-arriving guests, assist with check-in/check-out procedures, and provide excellent customer service throughout the night.
Perform nightly audit of all hotel revenues and transactions, reconciling accounts and ensuring accuracy in billing.
Prepare and distribute daily reports for hotel management and accounting teams.
Monitor property security by conducting periodic walks and reporting any safety or maintenance concerns.
Respond to guest inquiries, requests, and emergencies promptly and professionally.
Assist in light housekeeping or laundry tasks if required during slower hours.
Ensure lobby and front desk areas are clean and welcoming.