What are the responsibilities and job description for the Night Auditor position at Hotel El Roblar?
We are seeking a responsible and detail-oriented Night Auditor to join our team at our charming 50-room boutique hotel in Ojai, California. The Night Auditor is a key position that ensures a smooth overnight operation while balancing daily financial transactions and maintaining the safety, security, and satisfaction of our guests.
Key Responsibilities:
-
Greet late-arriving guests, assist with check-in/check-out procedures, and provide excellent customer service throughout the night.
-
Perform nightly audit of all hotel revenues and transactions, reconciling accounts and ensuring accuracy in billing.
-
Prepare and distribute daily reports for hotel management and accounting teams.
-
Monitor property security by conducting periodic walks and reporting any safety or maintenance concerns.
-
Respond to guest inquiries, requests, and emergencies promptly and professionally.
-
Set up breakfast service items (as needed) for early morning preparation.
-
Assist in light housekeeping or laundry tasks if required during slower hours.
-
Ensure lobby and front desk areas are clean and welcoming.