Receptionist/Administrative Assistant

Department: Corporate/Administrative

Location: Pleasant Grove, UT

Description

Unmatched Comp Time Policy: Hours worked over 40 in a week are paid at the usual hourly rate or can be banked as additional PTO.

At Horrocks, we believe the best work comes from companies with values, that our people are our greatest resource, and that we have a responsibility to the communities where we live and work. The Receptionist/Administrative Assistant serves as the first point of contact for the firm, providing a professional and welcoming experience for clients, visitors, callers and staff. This role supports daily office operations by managing front-desk activities while also coordinating inbound and outbound shipments related to engineering projects, office supplies, and technical documents. The ideal candidate is organized, courteous, detail-oriented, and comfortable balancing administrative and logistical responsibilities in a professional engineering environment while maintaining a customer-service mindset and a professional demeanor.

What are the core responsibilities for the role?

Receptionist & Front Desk

• Greet visitors, clients, and vendors in a professional and friendly manner
• Answer and route incoming phone calls; respond to general inquiries
• Receive, sort, and distribute mail and deliveries
• Maintain a clean, organized, and professional reception area
• Coordinate visitor access, meeting room reservations, and office calendars
• Provide general administrative support to office staff as needed
• Shipping & Receiving
  • Receive, log, and distribute incoming shipments, including plans, project materials, equipment, and supplies
  • Prepare outgoing shipments using courier services (FedEx, UPS, USPS, freight, etc.)
  • Package documents and materials securely
  • Track shipments and resolve delivery issues with carriers
  • Maintain shipping records, tracking numbers, and delivery confirmations
  • Coordinate with project teams and internal departments to ensure timely and accurate delivery of materials

Administrative Support

• Assist with document scanning, copying, filing, and data entry
• Support project documentation and processes as directed
• Follow company policies for record retention, confidentiality, and safety
  
  

Qualifications, Skills, and Competencies:

Education/ Skills

• High school diploma or equivalent required; additional administrative training preferred
• 2 years of experience in a receptionist or administrative support role
• Experience with shipping and receiving or logistics coordination preferred
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Strong verbal and written communication skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple tasks and prioritize effectively

Physical & Work Requirements

• Ability to lift and move packages up to approximately 30–40 lbs
• Ability to sit, stand, and walk throughout the workday
• Comfortable working in an office environment.
  
  

Why would a candidate want this job?

At Horrocks, you can expect a competitive base salary and award-winning benefits. Including, but not limited to:

• Medical, dental, vision, life, and disability insurance
• Generous paid time off
• 401(k): 50% match of contribution up to 6%
• Professional development opportunities including in-house training
• Paid professional organization membership and professional licensure

For more information, visit our website at www.horrocks.com

Equal Opportunity Employer including disability and protected veteran status