What are the responsibilities and job description for the Director of Housekeeping position at Horizon Hospitality Associates, Inc?
A premier, independent hospitality management company in the Aspen area is seeking a highly detailed and standards-driven Director of Housekeeping to elevate the cleanliness and presentation of its exclusive portfolio of luxury vacation homes and villas. This role demands an individual with an exceptionally high standard for luxury service and a proven ability to lead, mentor, and train a high-performing team. If you thrive in a luxury residential-style environment and have a passion for operational excellence and detail, this is a remarkable opportunity to define quality standards for a growing portfolio.
Core Responsibilities:
- Lead, recruit, onboard, and continuously develop a high-standards housekeeping team, including supervisory staff, focusing on mentorship and coaching
- Develop, implement, and uphold comprehensive Standard Operating Procedures (SOPs) and training programs to ensure consistent, 5-star quality and safety across all accommodations.
- Oversee all daily operations, including creating and managing efficient cleaning schedules for timely property turnovers.
- Conduct meticulous property inspections to proactively address deficiencies and ensure every home is guest-ready.
- Manage inventory of linens, amenities, and cleaning supplies, ensuring accurate item placement and cost control within the department's budget.
- Collaborate closely with Guest Services, Maintenance, and Operations teams for seamless service delivery and prompt resolution of maintenance issues.
Ideal Candidate Profile & Must-Have Skills:
- 5 years of progressive housekeeping management experience in high-end vacation rentals, luxury resorts, or 5-star hotels.
- Mandatory: Experience in a luxury setting, with accommodations that feature kitchens or a residential-style layout (villas, cabins, extended-stay luxury suites).
- Proven success managing budgets, vendors (laundry, suppliers), and implementing cost control measures.
- Expertise in managing and training a housekeeping team to exceptionally high standards, with a focus on leadership and coaching.
- Required: Professional proficiency and communication skills in both English and Spanish (Bilingual).
Compensation: Base salary of $90,000 - $120,000 plus bonus program, comprehensive health, dental, and vision, generous PTO and much more!
If interested in being considered, please apply with an updated copy of your resume.
relocation assistance available
Salary : $90,000 - $120,000
