Intake Specialist

Job Title: Hospice Referral Intake Specialist (Part-Time or Full-Time)

Location: Wheat Ridge

Pay Range: $20.00 – $25.00 per hour (based on experience)

About the Role

We are seeking a compassionate and detail-oriented Hospice Referral Intake Specialist to serve as the first point of contact for patients, families, and healthcare partners. This role is essential in ensuring timely, coordinated, and supportive access to hospice care.

This position offers flexible scheduling allowing team members to build a schedule that fits their availability while ensuring consistent 7-day coverage.

Available Shifts

Candidates may select from the following shift options to build a schedule of:

• Part-Time: Up to 24 hours/week
• Full-Time: Up to 32–40 hours/week

Shift Options Include:

• 9:30 AM – 4:00 PM (6-hour shift)
• 8:30 AM – 12:30 PM (4-hour shift)
• 12:30 PM – 4:30 PM (4-hour shift)

Shifts are available 7 days per week, including weekends, to cover patient referral needs. Schedules are built collaboratively and may include a mix of weekday and weekend coverage.

Key Responsibilities

• Referral Processing: Receive and manage hospice referrals, ensuring all required documentation is complete and accurate
• PatientFamily Communication: Provide clear, compassionate guidance on hospice services, eligibility, and next steps
• Care Coordination: Collaborate with clinical teams, social workers, and external providers to ensure smooth admissions
• Insurance Verification: Confirm coverage, benefits, and eligibility for hospice services
• Compliance: Maintain adherence to Medicare, Medicaid, and state hospice regulations
• Documentation: Accurately enter and maintain patient information in electronic medical systems

Qualifications

• High school diploma required; Associate's or Bachelor's degree in healthcare or related field preferred
• 1–2 years of experience in healthcare intake, hospice, home health, or similar setting (hospice experience preferred)
• Healthcare experience, especially in patient-facing roles like CNA or Medical Assistant, is a strong plus
• Strong communication and interpersonal skills
• Proficiency with electronic medical records (EMR) systems
• Ability to manage multiple priorities and coordinate across teams

What We Offer

• Flexible scheduling with predictable shift options
• Opportunity for part-time or full-time hours
• Meaningful work supporting patients and families during critical moments
• Collaborative, mission-driven team environment

Why Join Us?

This role is ideal for someone who values flexibility, purpose-driven work, and consistent but manageable hours. Whether you are seeking part-time stability or building toward full-time, we offer a structure that supports both.

Apply today to help ensure patients and families receive timely, compassionate hospice care.