What are the responsibilities and job description for the Safety Services Advocate PT 4p-12a Thu-Sat position at Hope and Healing Survivor Resource Center?
Position Summary
The Safety Advocate will be responsible for ensuring the safety and security of all residents, staff, and visitors at the shelter. This position involves conducting routine safety checks, implementing de-escalation strategies, and providing a high level of security to maintain a safe, welcoming, and supportive environment. The Safety Advocate will work closely with the shelter team to promote a culture of safety while upholding the organization’s mission and values.
Job Description
Required Education, Experience and Qualifications
- High school diploma/GED required
- 1 years’ experience in the security field, or a certificate indicating completion of a security course
- Proven history of working well in stressful situations
- Knowledge of Trauma Informed Care
- Maintain valid Ohio driver’s license and ability to meet agency requirements for driving insurability
- Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Investigations and Federal Bureau of Investigations)
Role and Responsibilities
- Conduct routine security patrols internally and externally to ensure safety of the building, residents, and staff.
- Perform safety screens of residents entering the building and assists with room checks to prevent prohibited items from entering the shelter.
- Escort residents and staff safely in and out of the building, ensuring a secure environment at all times.
- Implement de-escalation techniques to manage conflicts and maintain a calm, safe atmosphere.
- Respond promptly to security risks or incidents, collaborating with law enforcement and emergency services as needed.
- Support residents by providing assistance during times of stress or crisis while promoting a culture of safety and respect.
- Maintain confidentiality of all information learned throughout employment and represent the organization’s mission professionally.
- Ensure compliance with shelter policies safety standards, and federal/state regulations.
- Represent the mission and philosophy of the organization at all times
- Adheres to Service Excellence standards at all times
- Complies with agency and program policies and procedures, federal and state requirements, CARF standards and educational/ certification/ registry requirements
- Job duties, responsibilities, and activities may change or be assigned at any time
Supervisory Responsibilities (if applicable for the position)
- none required
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Physical demands: While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; step up and down; stoop, kneel, crouch; talk, hear and drive. The employee must occasionally lift and/or move up to 10 pounds.
- Work environment: This position will be in a facility with victims of domestic violence or sexual assault. In addition to interaction with the survivors, the employee may have interactions with families of these individuals, the assailants and law enforcement.
Position Type and Expected Hours of Work
- Sunday-Tuesday 4p-12a
- Thursday-Saturday 4p-12a
Additional Qualifications
- Ability to remain calm, empathetic, non-judgmental and compassionate in crisis situations
- Ability to establish and maintain professional boundaries
- Excellent interpersonal and communication skills, particularly with diverse populations.
Benefits:
- 401(k)
- 401(k) matching
EEO
Hope and Healing Survivor Resource Center (H&H) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. H&H prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, gender identity, military status, national origin, disability, genetic information, pregnancy, ancestry, or any other protected characteristic as outlined by federal, state or local laws. Additionally, reasonable accommodations will be made (where appropriate) for religious practices or employees with disabilities. Employees who may require a reasonable accommodation should contact an agency Director or the CEO. This policy applies to all employment practices within H&H, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. H&H makes hiring decisions based solely on qualifications, merit and program needs at the time.
