Manager, Legal Administrative Resources

Honigman is a premier business law firm, based in Michigan with an international practice. Honigman is consistently recognized as one of the 101 Best and Brightest Places to Work, we earned this recognition by recruiting attorneys and staff members with outstanding credentials. Currently, we are looking for a Manager, Legal Administrative Resources in our Detroit, Chicago, or D.C. Office. In addition to our Detroit ,Chicago, and D.C. Offices, we have offices in Grand Rapids, Lansing, Ann Arbor, Bloomfield Hills, and Kalamazoo. With more than 350 attorneys working in 60 different areas of concentration, Honigman provides timely and cost-effective counsel to clients in numerous industries.

JOB SUMMARY

The Manager, Legal Administrative Resources, will lead and oversee the operations of our attorney support team, comprised of more than eighty professionals who provide critical administrative and legal support to over four hundred attorneys across the firm. This role is pivotal in ensuring the delivery of high-quality, efficient, and responsive administrative support services that enhance attorney productivity and client service.

The Manager, Legal Administrative Resources, will be responsible for strategic planning, team leadership, workflow optimization, performance management, and cross-functional collaboration. This position requires a proactive and adaptable leader who can manage a large, diverse team across multiple practice areas and offices, implement best practices, and drive innovation in support services. The Manager, Legal Administrative Resources, will report to the Senior Office Administrator, and in concert with the CHRO, work closely with department heads, HR, IT, and other administrative teams to align support functions with firm-wide goals.

RESPONSIBILITIES

• Oversee management and operation of secretarial and administrative resources firm wide to consistently achieve the delivery of high-quality, efficient, and responsive support services that enhance attorney productivity and client service.
• Manage a group of administrative resource coordinators to oversee effective functioning and productivity of attorney support teams across all legal departments and offices.
• Ensure adequate daily attorney support staffing to meet current and foreseeable workloads.
• Manage attorney support assignments and coverage across the firm in collaboration with Office Administrators and administrative resource coordinators.
• Carefully monitor attorney to administrative assistant ratios to ensure they meet or are progressing toward Firm goals.
• Oversee the firm’s Administrative Resource Team (ART!) program, ensuring efficient deployment and utilization of legal administrative resources.
• Manage employee relations and performance of the attorney support team.
• Promote the administrative resource team concept to meet attorneys’ needs effectively and efficiently.
• Develop, implement, and maintain procedures and best practices guidelines; analyze data and make appropriate recommendations.
• Maintain an active working relationship with attorneys to solicit feedback and implement continuous improvement efforts.
• Keep abreast of developments in the legal market to ensure attorney support practices and procedures are best in class.
• Lead employee relations efforts within reporting functions, addressing grievances, fostering positive morale, and promoting strong teamwork and effective communication between attorneys and business professionals.
• Approve and monitor time-off requests, overtime, and timekeeping for reporting employees, ensuring accurate and timely submission to the Payroll Department.
• Supervise the Document Services team, maintaining consistent coverage and exacting standards of performance and customer service.
• Ensure adherence to firm policies, procedures, and compliance standards across all areas of responsibility.
• Conduct effective annual performance evaluations and provide regular mentorship. Enforce performance standards and expectations.
• Develop and coach new and existing employees.
• Identify specific training needs to ensure ongoing skill development to employee effectiveness.
• Partner with the Senior Office Administrator and the CHRO on strategic HR initiatives, including performance planning, employee engagement, training and development, change management, hiring assessments, onboarding, evaluations, and long-term planning for administrative support.

QUALIFICATIONS

• Bachelor’s degree required.
• Minimum of five to seven years of progressively responsible experience in managing secretarial/administrative assistant support teams, preferably within a legal or professional services environment.
• Strong understanding of the role of a legal secretary, legal administrative assistant, practice assistant, and document services specialist.
• Demonstrated commitment to fostering a culture of excellence, accountability, and continuous improvement.
• Proven ability to implement effective workflow optimization strategies.
• A demonstrated ability to understand and convey service principles and services within a professional services organization.
• Ability to positively tackle problems, provide solutions and engage with others to ensure proactive steps are implemented.
• Solid understanding of human resources principles and practices.
• Demonstrated ability to identify, analyze, and resolve employee relations issues effectively.
• Strong interpersonal skills with the ability to build and maintain positive working relationships across all levels of the organization.
• Proven ability to manage multiple high-priority tasks simultaneously in a fast-paced environment.
• Ability to work in an integrated cross-functional team environment.
• Technologically proficient, with advanced skills in Microsoft Office applications and experience working with databases and other business systems.
• Excellent communication and client service skills.
• Exceptional analytical, organizational, and critical thinking skills.
• Ability to work both independently and collaboratively within a team-oriented environment.

Pay Range and Compensation Package

Honigman provides a generous total compensation package, which includes comprehensive health and well-being benefits, as well as 401k and profit sharing. The anticipated annual pay range for this role is $120,000 to $130,000 (exempt). The actual offered pay rate will be determined based on various factors, including qualifications, experience, geographic location, education, external market data, and internal equity considerations.

Benefits & Additional Information

Successful candidates will enjoy an exceptional career opportunity within a welcoming environment. Eligible employees can also take advantage of Honigman’s comprehensive benefits program, highlights of which are below:

• Healthcare, life and disability insurance
• 401K and profit sharing
• Bonus program
• Generous All Purpose Leave (APL) program that increases with tenure
• Well-being programs (e.g., mental health services, medical resources, and more)
• Learning and development programs
• Employee discounts

For more information, click on “Our Benefits” when you visit: https://www.honigman.com/careers-business-professionals

Honigman is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, marital status, sexual orientation, disability or any other category prohibited by applicable local, state or federal law. This policy applies to all aspects of employment, including recruitment, placement, promotion, transfer, demotion, compensation, benefits, and termination.

Job Type: Full-time

Pay: $120,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Travel reimbursement
• Tuition reimbursement
• Vision insurance
• Work from home

Work Location: In person

Salary : $120,000 - $130,000