Scheduler / Care Coordinator

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Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Opportunity for advancement
• Vision insurance
  
  

Make a Real Difference Every Day

We are seeking a highly organized, compassionate, and proactive Scheduler/Care Coordinator to join our growing home care team. This role is the heartbeat of our operations — ensuring caregivers and clients are matched effectively, schedules run smoothly, and families receive exceptional support.

If you thrive in a fast-paced environment, love solving problems, and enjoy helping others, we’d love to meet you.

What You’ll Do

Scheduling & Staffing

• Build and manage caregiver schedules to ensure all client shifts are covered
• Coordinate last-minute call-offs, schedule changes, and urgent staffing needs
• Match caregivers to clients based on skills, availability, personality, and care needs
• Maintain accurate scheduling records and documentation
• Monitor overtime, availability, and staffing efficiency
  
  

Client & Caregiver Coordination

• Serve as a primary point of contact for clients, families, and caregivers
• Communicate schedule updates and care information clearly and professionally
• Support caregiver engagement, retention, and accountability
• Help ensure high-quality client care and satisfaction
• Assist with onboarding coordination and caregiver introductions
  
  

Operations & Administrative Support

• Maintain accurate client and caregiver information in scheduling software
• Support care plan updates and service coordination
• Collaborate closely with the office staff and the leadership team
• Help ensure compliance with company policies and industry standards
• Assist with after-hours or on-call support as needed
  
  

What We’re Looking For

Required Qualifications

• Previous scheduling, staffing, coordination, or customer service experience
• Strong organizational and multitasking skills
• Excellent communication and problem-solving abilities
• Ability to remain calm and professional under pressure
• Proficiency with computers, scheduling systems, and Microsoft Office/Google Workspace
• Dependable, detail-oriented, and team-focused
  
  

Preferred Qualifications

• Experience in home care, healthcare, medical staffing, or senior services
• Knowledge of caregiver scheduling and client coordination
• Experience with scheduling software or home care management systems
• Bilingual skills are a plus
  
  

Why Join Our Team?

• Meaningful work that impacts families and seniors every day
• Supportive and collaborative team culture
• Opportunities for growth and advancement
• Competitive pay
• Paid training and ongoing support
• Health benefits
• Stable, growing company with a strong mission
  
  

Schedule

• Full-time
• Monday–Friday with rotating on-call responsibilities
  
  

Compensation

Competitive hourly pay based on experience.

Apply Today

If you are compassionate, organized, and ready to help coordinate exceptional care for clients and families, we encourage you to apply.

Join a team where your work truly matters.

Compensation: $22.00 - $25.00 per hour

An Industry-Leading, Nation-Wide Team

At HomeWell Care Services, we pride ourselves on providing the highest quality care for seniors and others needing individualized support and companionship at home. With locations across the U.S., we offer many opportunities for compassionate individuals who enjoy improving the quality of life of those around them, with numerous positions for varying levels of expertise, such as companion caregivers, certified aides and case managers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to HomeWell Care Service Corporate.

Specific benefits vary by location, but our company-wide philosophy is to treat all employees with honor and respect. Our business model is centered around providing quality, reliable and compassionate individualized care, and we cannot do that without employees who feel valued.

We understand the work you do can be challenging, and we know that you are vital to the well-being of our clients. At the end of the day, it is important to us that you feel fulfilled in knowing your work has meaning and that you are valued for it, both by clients and by HomeWell Care Services.