What are the responsibilities and job description for the Business Manager position at Home Instead?
Illinois & Iowa Offices | Full-Time | Competitive Pay Benefits
At Home Instead, we provide compassionate, personalized care that helps seniors live safely and comfortably in their own homes. With a team of dedicated caregivers and professionals, we are committed to treating every client and employee with dignity, respect, and heart.
We are a rapidly growing Home Instead franchise enterprise seeking a Business Manager to lead our business office operations and support organizational growth across multiple locations. This position plays a key role in payroll, HR coordination, administrative systems, and business performance reporting.
Key Responsibilities
At Home Instead, we provide compassionate, personalized care that helps seniors live safely and comfortably in their own homes. With a team of dedicated caregivers and professionals, we are committed to treating every client and employee with dignity, respect, and heart.
We are a rapidly growing Home Instead franchise enterprise seeking a Business Manager to lead our business office operations and support organizational growth across multiple locations. This position plays a key role in payroll, HR coordination, administrative systems, and business performance reporting.
Key Responsibilities
- Oversee and improve business office operations across several franchise locations.
- Manage payroll, employee benefits, and HR compliance in coordination with internal and external partners.
- Support accounting and financial functions by maintaining accurate records, assisting with budgets, and generating reports.
- Partner with leadership to develop operational procedures and ensure consistent practices across offices.
- Manage administrative workflows, scheduling systems, and information management for optimal efficiency.
- Collaborate with the CEO and VP of Operations on business planning, compliance, and performance tracking.
- Provide operational support for growth, expansion, and strategic projects.
- Bachelor’s degree in Business Administration, Management, Accounting, or a related field.
- 5 years of experience as a Business Manager, Office Manager, or Operations Manager.
- Working knowledge of QuickBooks, ADP Workforce Now, and Microsoft Excel preferred.
- Strong attention to detail, organization, and process improvement.
- Excellent communication and leadership skills.
- Experience supporting multi-location or franchise operations is a plus.
- Competitive pay (commensurate with experience).
- Health, Dental & Vision Insurance.
- 401(k) with Employer Match.
- Paid Time Off (PTO) & Paid Holidays.
- Supportive, mission-driven culture that values integrity, respect, and growth.
- A chance to make a meaningful impact every day in a growing, people-focused organization.
