What are the responsibilities and job description for the Administrative Operations Support position at Holyoke Headstart?
A STRONG COMMITMENT TO QUALITY EARLY EDUCATION PROGRAMS
WHERE PASSION MEETS PURPOSE
SIGN ON BONUS = $3,000.00
Deadline for Applications: April 30, 2026, or until the position is filled.
Job Title: Administrative Operations Support
Position Summary
The Administrative Operations Support position provides administrative and clerical support at Head Start centers and serves as a welcoming first point of contact for families, staff, and visitors. This position supports daily office operations, enrollment and attendance processes, and ensures accurate and confidential recordkeeping.
Key Responsibilities
- Provide general administrative support including filing, data entry, scanning, copying, and document management.
- Greet and assist families, staff, and visitors.
- Support attendance, enrollment, and recordkeeping processes.
- Assist with monitoring reviews, audits, licensing visits, and internal assessments.
- Support family engagement activities and communication.
- Maintain confidentiality of child and family records in accordance with 45 CFR §1303.
- Assist with emergency preparedness planning.
Qualifications
- High school diploma or GED required.
- Minimum of two (2) years of administrative or clerical experience required.
- Strong organizational skills required.
- Strong technology literacy and experience with computer software required. (i.e., Office 365, Outlook, Sharepoint, Excel spreadsheets, Word (including formatting & mail merge) required. PowerPoint experience a plus.
- Associates degree in Business, Office Administration, or related field preferred.
- One (1) year experience in an office or school setting preferred.
- Experience in Head Start, early childhood education, or human services
- Bilingual skills preferred
Schedule: 40 hours per week, 52 weeks per year
Starting Pay: $19.00 per hour
Competitive Benefits for Full-Time Employees (30 hours per week)
- Birthday off with pay
- 13 paid holidays
- Paid sick, personal, vacation days
- 403b retirement plan with maximum 3% Agency match
- Education reimbursement
- Employee assistance program
- Health & dental insurance
- Employer-paid life insurance
- Employer-paid long-term disability insurance
- Unique in-classroom and in-agency support
- Embedded Professional Development
- Career-Growth Coaching & Support
- In-house Comprehensive Support Team helps teachers in all aspects of their work
EOE/AA
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.