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Senior Executive Assistant - Office of the President

Holyoke Community College
Holyoke, MA Full Time
POSTED ON 12/26/2025 CLOSED ON 1/2/2026

What are the responsibilities and job description for the Senior Executive Assistant - Office of the President position at Holyoke Community College?

Under the general direction of the Chief of Operations, manages the Office of the President and serves as the Senior Executive Assistant to the President.  The Senior Executive Assistant works independently with minimal supervision and navigates an environment of multiple, sometimes conflicting priorities.   The position is responsible for drafting, proofreading, and editing documents, formatting presentations, and coordinating conference attendance, speaking engagements, and committee work.

  • Provides frontline support for the Office of the President by triaging inquiries, facilitating communication with staff, and serving as a trusted liaison to maintain credibility, confidentiality, trust, and support with the Executive Team.
  • Manages the President’s and Chief of Operations’ calendars by prioritizing requests, resolving scheduling conflicts, and ensuring timely follow-up on projects and deadlines, often under high-pressure conditions.
  • Completes a wide variety of administrative tasks that facilitate the President's ability to effectively lead the institution, including assisting with special projects; designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties; composing and preparing correspondence.
  • Works closely and effectively with the President and Chief of Operations to ensure they are aware of upcoming commitments and key developments, providing timely updates and guidance as a trusted “barometer” of the organizational environment. 
  • Establishes and executes all aspects of the President's and Chief of Operations’ professional travel itineraries and logistics; make travel arrangements, including hotel reservations, ground transportation, and airline reservations; ensure confirmations and security arrangements are completed.
  • Builds and nurtures relationships to serve as a resource for the President and Chief of Operations  as designated for key constituents to resolve complex issues and help move forward strategic priorities.
  • Assists the President and Chief of Operations with correspondence dealing with issues and subject matter in ways that sometimes require considerable sensitivity, discretion, judgment and negotiation.
  • Ensures the accurate, proper, and timely flow of information to and from the Office of the President in support of recurring and special events/projects.
  • Supports the Chief of Operations and Marketing & Communications Department in the creation of executive-level communications including talks, speeches, reports, and presentations that appropriately reflect the President’s voice, tone and goals.
  • Provides supervision and guidance to student workers.
  • Provides administrative support for the preparation and coordination of Board of Trustees operations.
  • Performs all other duties as assigned.
Minimum Qualifications:
  • Associate's Degree. 
  • 5 - 7 years administrative experience supporting executives, or teams of executives, managing confidential information.
  • Experience working in a college environment.
  • Proficiency with report writing and data analysis.
  • Experience working in a unionized environment.

Equivalency Statement:
We welcome and encourage applicants who do not meet the qualifications as stated above, to put in writing precisely how their background and experience have prepared them for the responsibilities of this position. It is preferred that this document be uploaded separately from the resume, cover letter, and references. 

Preferred Qualifications: 
  • Bachelor’s Degree. 
  • Non-profit board experience. 
  • Bilingual (English/Spanish). The ability to understand and to make oneself understood to all Spanish speaking individuals.

Full-time, Non-Unit Professional Position:

Salary Range: $76,687.37 - $84,668.75/year (Grade 6); plus a comprehensive State benefits package.  

Hours: 37.5 hrs./week.

Funding Source:  State.

Additional Details:
Please Note: a skills assessment or presentation may be required as part of the interview process.

Salary : $76,687 - $84,669

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