Change Manager

Role: LIMS Training & Change Lead - Enterprise Software Implementations

Contract: 3-year contract -Potential to convert

Location: Blue Ash, OH Hybrid work model

• Travel to different locations roughly 20 days in total (5 days at a time)

Rate: $47 - $56/hour W2, dependent on skills and qualifications

Summary: We are seeking a strategic and people-focused LIMS Training Manager with Project Management and Change Management experience to lead organizational readiness and user adoption efforts for enterprise software implementations (Laboratory Information Management Systems) (LIMS) . This role is essential in ensuring that employees are equipped, engaged, and supported throughout the transition to new systems and processes. The ideal candidate will bring a strong foundation in change management and training, with a passion for enabling transformation in complex, regulated environments. Apply pragmatic change leadership focused on high-impact, business-aligned deliverables.

Responsibilities:

• Able to map as is and to be processes of a laboratory with very specialized workflows
• Build a specific change roadmap and explain the process to stakeholders who are not familiar with Change management and adoption
• Process adoption: work with labs to tailor ways of ensuring new tolling is adopted and new processes used.
• Develop and execute change management strategies to support enterprise software rollouts, (Laboratory Information Management Systems) (LIMS), including stakeholder engagement, communications, and adoption planning.
• Design and deliver training programs tailored to diverse user groups, including technical and non-technical audiences.
• Conduct impact assessments, business readiness evaluations, and resistance management planning.
• Collaborate with project managers, business analysts, and IT teams to align change and training efforts with project goals.
• Create user-centric materials such as job aids, e-learning modules, quick reference guides, and FAQs.
• Facilitate workshops, onboarding sessions, and post-implementation support activities.
• Monitor adoption metrics and feedback to continuously improve training and change strategies.

Required Qualifications:

• Bachelor’s degree in organizational development, Education, Business, or a related field.
• Proscii/ ADKAR experience
• Experience with operating model realignment :e.g reviewing current as is processes and then partnering with the business to map new improved ways of working where needed
• Experience with LIMS implementations (e.g., LabWare, STARLIMS, LabVantage).
• 5 years of experience in training in enterprise software implementations.
• Knowledge of change management methodologies (e.g., Prosci, ADKAR).
• Experience designing and delivering training in both in-person and virtual formats.
• Excellent communication, facilitation, and interpersonal skills.
• Proficiency with training and collaboration tools (e.g., Articulate, Captivate, LMS platforms, Microsoft Teams, SharePoint).

Preferred Qualifications:

• Familiarity with the Testing, Inspection, and Certification (TIC) industry.
• Background in Life Sciences, Aerospace, or other regulated industries.
• Understanding of compliance frameworks such as GxP, FDA, ISO, or FAA regulations.
• Change management certification (e.g., Prosci, ACMP, CCMP)