Holiday Inn - Sales Manager

A Director of Sales to oversee and manage sales, staff, and reservations to ensure maximum revenue, promotional coverage, and marketing opportunities are achieved for the hotel. The DOSM should work closely with revenue management and marketing functions to develop strategies to maximize REVPAR and grow market share.

SALES DIRECTOR DUTIES AND RESPONSIBILITIES:

• Maintain and promote a teamwork environment with effective and clear communication amongst co-workers.
• Ensure the best client service is being made available through communication amongst the team, cross-training within the department, and appropriate office coverage.
• Works with sales managers to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
• Works with the management team to create and implement a sales plan addressing revenue, customers, and the market for the segment led by the DOS.
• Set example through professional, friendly attitude towards clients and co-workers, timely response to clients' and co-workers' needs, and observance of sales office standards.
• Ensure hotel meets or exceeds budgeted goals.
• Follow and track the company's cross-sell procedures.
• Utilize the company profile database to determine geographic areas for travel agent calls while maintaining top and existing travel agent accounts.
• Organize travel agent month and travel agent appreciation rates for slow months.
• Assists with the development and implementation of promotions, both internal and external.
• Creating a focus on attracting new business.
• Attending and contributing to the monthly sales strategy meeting
• Updating and owning the sales strategy & sales plan with the General Manager.
• Review and approve any special corporate negotiated rates by signing the CVGR (Company Volume guaranteed rate)contract.
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
• Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.
• Recommends monthly room nights target goals for sales team members.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Develop and send informative press releases to targeted lists highlighting all activities and promotions.
• Maintain and expand corporate incentive program via direct mail, personal visits, etc.
• Oversee and ensure the updating of rates, promotions on hotel website, OTAs (Online travel agents), GDS, etc., without any rate parity.
• Responsible for the training of sales managers and staff.
• Follow and promote hotel standards with guests and co-workers.
• Evaluates and drives the hotel’s participation in the various sales channels, Market Sales, Event Booking Centers, electronic lead channels, etc.
• Monitors all day-to-day activities of direct reports.
• Executes and supports the operational aspects of business booked (e.g., generating proposals, writing contracts, customer correspondence).

PREREQUISITES:

High degree of commercial awareness and able to understand links between sales and profit, with excellent sales and negotiation skills. Good business sense and the ability to motivate and lead a team.

EDUCATION:

3-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or MBA.

EXPERIENCE:

5 to 6 years of experience in sales and marketing or a related professional area. And min three years of experience in a senior sales role within the hotel industry.

WELCOME TO YOUR HOLIDAY INN MOMENT
More than an iconic place to stay, Holiday Inn hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with your workmates, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.

Salary : $60,000 - $65,000