What are the responsibilities and job description for the Assistant General Manager position at Holiday Inn?
Overview
We are seeking a dynamic and motivated Assistant General Manager to join our team and drive excellence across all operational facets of our retail environment. This pivotal role offers an exciting opportunity to lead with energy, foster a customer-centric culture, and ensure seamless store management. The ideal candidate will possess strong leadership skills, a passion for retail management, and a commitment to delivering outstanding service. As an Assistant General Manager, you will play a vital role in supporting the store’s success by overseeing daily operations, managing staff, and implementing strategic initiatives to enhance sales and customer satisfaction.
Duties
- Assist the General Manager in overseeing daily store operations to ensure efficiency and high standards of service
- Lead and motivate team members through effective training, coaching, and development initiatives
- Manage inventory control, including stock replenishment, merchandising, pricing, and inventory audits
- Supervise sales activities, including retail math calculations, upselling techniques, and achieving sales targets
- Oversee cash handling procedures, cashiering operations, payroll processing, and bookkeeping tasks
- Coordinate purchasing decisions and manage vendor relationships to optimize inventory levels and costs
- Implement marketing strategies to promote products and increase store foot traffic
- Ensure compliance with company policies, health & safety regulations, and store procedures
- Handle customer inquiries and resolve issues promptly to maintain high satisfaction levels
- Support shift management by organizing schedules, monitoring performance, and ensuring smooth transitions
Requirements
- Proven experience in retail management or assistant manager roles with supervisory responsibilities
- Strong knowledge of POS systems, retail math, pricing strategies, and sales management techniques
- Excellent communication skills in multiple languages; bilingual abilities are highly desirable
- Demonstrated expertise in employee orientation, interviewing, recruiting, training & development
- Proficiency in payroll administration, bookkeeping, inventory management, and cash handling procedures
- Leadership qualities with experience supervising teams across diverse functions such as merchandising, stocking, cashiering and customer service
- Ability to manage budgets effectively while maintaining organizational efficiency
- Strong negotiation skills for purchasing negotiations and vendor relations
- Exceptional organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Experience with wireless sales or grocery store operations is a plus but not mandatory
- Multilingual or bilingual capabilities will be considered an advantage for serving diverse customer bases
Join us if you’re ready to lead with enthusiasm and make a meaningful impact in a vibrant retail setting. We value energetic leaders who thrive on teamwork and are committed to delivering exceptional shopping experiences. This is your chance to grow professionally while contributing to a thriving organization dedicated to excellence!
Pay: $49,836.84 - $60,018.56 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Paid time off
- Vision insurance
Work Location: In person
Salary : $49,837 - $60,019