What are the responsibilities and job description for the Housekeeper position at Holiday Inn Express & Suites?
To maximize customer satisfaction by providing neat and clean customer rooms in accordance with company and brand standards.
Responsibilities
- Ensures customer satisfaction by cleaning customer rooms daily according to operational policies and standards
- Removes soiled bed and bath linens and replaces with clean linens as required
- Removes accumulated trash and debris from room as required
- Cleans bathroom area
- Dusts all surfaces
- Replenishes promotional materials and literature
- Replenishes room amenities
- Vacuums rooms as required
- Reports unusual circumstances to Housekeeping Department
- Reports maintenance requests and replacement orders
- Turns in articles left in rooms to Executive Housekeeper for “Lost and Found” handling
- Leaves all customer belongings in stay over rooms unless they have been discarded in the trash
- Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
- Stocks supply cart correctly
- Places cart and vacuum cleaner
- Replaces and/or empties vacuum cleaner bag daily
- Cleans cart and vacuum cleaner on a regular basis
- Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it
- Checks stock daily
- Notifies Executive Housekeeper immediately if any stock shortages exist
- Pulls any damaged or rewash linen and returns them to the Laundry Department
Requirements:
- Must be flexible in work hours to accommodate last minute changes in scheduling
- Must be available to work weekend shifts
- Must cross train as laundry attendant
- Knowledge of cleaning equipment, cleaning techniques and safe use of chemicals is essential
- Must be able to change tasks and adjust energy level needed to accommodate a fast paced environment.
- Must achieve required threshold scores according to brand and company inspections.
- Weekends Mandatory during on season and based on occupancy.
Job Setting and Physical Demands Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to stand for long periods of time, kneel, bend and crawl, squat and crouch, and tolerate exposure to dust and cleaning chemicals.
Job Type: Full-time
Pay: $12.50 - $13.00 per hour
Work Location: In person
Salary : $13 - $13