What are the responsibilities and job description for the Executive Housekeeping Supervisor position at Holiday Inn Express & Suites?
*Job Summary* The Executive Housekeeper plays a crucial role in maintaining the cleanliness and overall appearance of the hotel or facility. This position is responsible for overseeing the housekeeping department, ensuring that all areas meet high standards of cleanliness and hygiene. The Executive Housekeeper will lead a team of housekeepers, providing training and guidance while managing daily operations to enhance guest satisfaction and uphold the establishment's reputation. *Responsibilities* - Supervise and coordinate the activities of housekeeping staff to ensure efficient operations. - Develop and implement cleaning schedules and procedures that align with industry standards. - Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness and adherence to quality standards. - Manage inventory of cleaning supplies and equipment, ordering as necessary to maintain stock levels. - Train new housekeeping staff on proper cleaning techniques, safety protocols, and customer service expectations. - Address guest complaints promptly and effectively, ensuring a high level of satisfaction. - Collaborate with other departments to ensure seamless operations and communication within the hotel or facility. - Maintain records related to housekeeping activities, including staff schedules, inventory logs, and inspection reports. *Skills* - Proven experience in housekeeping management within a hotel or hospitality setting. - Strong knowledge of floor care techniques and custodial practices. - Familiarity with industrial cleaning methods and equipment. - Excellent organizational skills with attention to detail. - Ability to lead a team effectively while fostering a positive work environment. - Strong communication skills to interact with guests and staff professionally. - Problem-solving skills to address challenges efficiently. - Commitment to maintaining high standards of cleanliness and hygiene throughout the establishment.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Morning shift
Experience:
- hotel: 3 years (Required)
- Housekeeping management: 1 year (Required)
Shift availability:
- Day Shift (Required)
Ability to Relocate:
- Warner Robins, GA 31093: Relocate before starting work (Required)
Work Location: In person
Benefits:
Employee Discounts, Job Training, Vacation & Paid Time OffSalary : $16