Housekeeping Attendant

The Holiday Inn Express Fayetteville is looking for a Housekeeper who genuinely enjoys being around people and can manage multiple tasks at once. Candidates must have a professional appearance and experience in customer service, preferably with at least some work experience in the hospitality service industry.

The shifts are generally day to evening shift, Sunday through Saturday.

PRINCIPLE RESPONSIBILITIES:

Responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

ESSENTIAL FUNCTIONS:

· Checks maid cart for supplies and stocks as needed.

· Greets guests immediately with friendly, sincere acknowledgement.

· Strips dirty linens and towels and removes used amenities from the room/suite.

· Cleans rooms/suites as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming, and washing windows. Reports rooms as clean and available.

· Reports maintenance deficiencies in order to maintain room in compliance with hotel standards.

· Replenishes linens and guest amenities.

· Cleans balconies (if applicable).

· Responds to special requests by guests, such as providing extra amenities or service time requests.

· Ensure all assigned rooms are clean and tidy by the end of the shift

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

· Attend all mandatory meetings.

· Report all suspicious persons or activities, hazardous conditions, etc. to Safety/Security Department.

· Provide customer service to guests, including information about hotel services, activities and local attractions.

· Provide general public assistance, instruction and/or guidance for guests and employee safety in the event of an emergency.

· Assist fellow team members as requested.

PHYSICAL REQUIREMENTS:

Below is a listing of the physical requirements for standard performance of this job:

Frequency Key: Rare, Occasional, Frequent, or Constant

· Sitting Rare

· Walking, Standing Constant

· Climbing Stairs Frequent

· Crouching/Bending/Stooping Frequent

· Reaching Frequent

· Grasping Frequent

· Pushing/Pulling Frequent, up to 100 lbs.

· Near Vision Constant

· Far Vision Constant

· Hearing Frequent

· Talking Occasional

· Smelling Constant

· Lifting/Carrying (50 lbs.) Frequent

· Travel Never

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY:

The individual must possess the following knowledge, skills and abilities and to be able to explain and demonstrate that he or she can perform the essentials functions of the job, with or without reasonable accommodation.

· Ability to arrive to work on time and when scheduled

· Physically able to move large objects such as: carts, large bags of linen, ironing board

· Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles

· Ability to read and recognize room/suite numbers

· Ability to communicate effectively with guests and other team members verbally and in written form

· Ability to understand and follow directions, and perform job functions with limited supervision

· Ability to follow all safety procedures and standards and ability to recognize and act in emergency situations

QUALIFYING STANDARDS:

Education

High School graduate or equivalent preferred, but not required.

Experience

6 months to 1 year of cleaning experience in housekeeping or janitorial services preferred.

Licenses or Certificates

CPR Certification and/or First Aid Training preferred.

Grooming

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

The ideal candidate will put pride in their work, be reliable, and be friendly and professional at all times. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad, but no later than two weeks after the close of this job ad.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability status, protected veteran status.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Shift:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $14