What are the responsibilities and job description for the Front Desk Agent position at Holiday Inn Express and Suites WHEELING?
Job Description
Here’s your opportunity to join our hospitality team at our Holiday Inn Express in Wheeling, West Virginia! The Holiday Inn Express Triadelphia is currently accepting applications for the following position:
Sales / Front Desk Representative:
As a part of our staff, your hard work, dedication and teamwork all play a major role in the success and growth of our hotel. Candidates for all of the above listed positions must have a flexible schedule since hours will vary week to week depending on the hotels occupancy. All positions will also require the employee to demonstrate outstanding communication skills for both guest and fellow employee interaction. Candidates MUST be available to work a varying schedule as well as ANY AND ALL holidays as needed. If you’re a team player who’s looking to join an outstanding staff and company, the Holiday Inn Express Wheeling team looks forward to meeting you!
Listed below you will find a brief description for the position we are currently seeking to fill:
Sales / Front Desk Representative: If you have ever stayed at any hotel before whether for leisure or business, you realize how important a hardworking and dedicated Staff is to the hotel’s success. Here at Holiday Inn Express, we are no exception to this rule! Our hardworking and professionally trained Staff provides our guests with exceptional and courteous service on a daily basis. Whether a guest is stopping in for a short visit with us or spending multiple nights with us, we strive to make sure they experience the most luxurious, comfortable and immaculate stay possible! Sales works when needed. Front Desk Staff hours are broken down into 3-4 shifts, based off of hotel occupancy. Qualified candidates for this position must demonstrate the following:
· Flexibility in scheduling
· Strong attention to detail to ensure that every aspect of a guest’s needs are met
· The ability to lift 25-50lbs unassisted
· Exceptional communication skills are a must for both guest and employee interaction
· The ability to lift, stand, walk and perform job related activities for a full work day with no limitations
· The ability to comprehend both verbal and written direction from managers with simplicity
· Must be able to work in a fast paced environment where the ability to multitask is a necessity
· Previous customer experience is required, hotel experience is preferred, but not required
All applicants will be considered for the position and will need to undergo a criminal and corporate background check before hire. Training for this position is paid and is approximately 1-2 weeks since it is vital that hotel and corporate brand standards are exceeded in this department.
If you feel that you are a qualified candidate fit for any of the employment opportunity listed above, stop in for an application or interview today!
Holiday Inn Express Triadelphia
45 Wayfarer Drive, Wheeling, WV 26059
304-907-4470
Job Type: Part-time available
Salary: Based on experience - Lots of Benefits and Bonuses.
Holiday Bonuses
401K Matching
Monthly Bonuses
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 16.0 – 32.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Referral program
People with a criminal record are encouraged to apply
Ability to Commute:
- Triadelphia, WV 26059 (Required)
Work Location: In person
Salary : $13