What are the responsibilities and job description for the Front Desk Receptionist / Housekeeper position at Holiday Inn Express and Suites Scottsburg?
Company Overview
Allow us to open up your world with True Hospitality for Good. Our diverse set of global destinations exist to broaden your choices, invite you to save or splurge, and encourage you with welcoming experiences at every arrival.
Company Culture – The TAMEK WAY
We operate under the TAMEK WAY, which guides how we serve our guests and support one another:
- T = Team Player – We help each other get the job done.
- A = Always Walking Around – We intentionally look for the needs of the property.
- M = Motivated – We take initiative and are driven to accomplish assigned and additional tasks.
- E = Ethical – We are trustworthy and do the right thing even when no one is watching.
- K = Kind – We demonstrate a friendly, generous, and considerate attitude in all interactions.
Job Summary
We are currently hiring for multiple positions within our hotel team, including Front Desk Receptionist and Housekeeping. These roles are ideal for energetic, dependable individuals who are passionate about hospitality and delivering excellent guest experiences.
Each position plays an important role in maintaining a clean, safe, and welcoming environment. Candidates may be considered for one or more roles based on experience, skills, and availability.
Duties by Position
Front Desk Receptionist
Greet guests warmly, manage check-ins and check-outs, process reservations and payments, and respond to guest inquiries. Coordinate with other departments to ensure smooth guest experiences while maintaining an organized front desk and lobby area. Additional administrative and operational tasks may be assigned.
Housekeeping
Clean and maintain guest rooms, hallways, and public areas to ensure high standards of cleanliness and comfort. Responsibilities include making beds, vacuuming, dusting, sanitizing surfaces, and restocking amenities. Report maintenance issues and assist with laundry, deep cleaning, and other tasks as needed.
Requirements (All Positions)
- Prior experience in hospitality, housekeeping, or customer service is preferred but not required
- Strong attention to detail and commitment to quality
- Excellent communication and guest service skills
- Ability to multitask in a fast-paced environment
- Physical ability to perform job duties, including standing for long periods and lifting supplies
- Team-oriented mindset aligned with the TAMEK WAY
- Reliable, professional, and proactive work ethic
Pay: $13.50 - $15.00 per hour
Expected hours: 1.0 – 40.0 per week
Benefits:
- Employee discount
Work Location: In person
Salary : $14 - $15