Front Desk Dental Receptionist

Please submit resume through Indeed or bring it by our office Monday - Thursday 8 AM to 2 PM. Our office is located at 1844 Lyda Ave. Bowling Green KY 42104

Position Overview

As the first point of contact for our patients, you will play an important role in ensuring our office runs smoothly each day. This position requires excellent communication skills, attention to detail, professionalism, and the ability to manage multiple priorities in a busy clinical setting.

We are looking for someone who is proactive, takes ownership of their responsibilities, and understands the importance of teamwork, efficiency, and exceptional patient service.

Hours

Monday–Thursday, starting at 7:30 AM until the last scheduled surgery is completed.

This position requires flexibility, as there is no set closing time. While we strive to finish the day between 3:00 and 4:00 PM, the end time may vary depending on the surgery schedule and patient needs

Responsibilities

• Greet patients warmly and professionally, creating a welcoming first impression.
• Answer incoming phone calls, assist patients with questions, and direct calls appropriately.
• Schedule appointments and coordinate patient visits while maintaining an efficient daily schedule.
• Check patients in and ensure their information is accurate and up to date.
• Provide pre operative instructions to ensure patients are prepared for their scheduled procedures.
• Communicate with referring general dentists and their office staff regarding referrals, appointments, and patient coordination.
• Follow up with patients post operatively.
• Maintain organized patient records and protect confidential patient information.
• Communicate effectively with clinical team members to support patient flow and daily operations.
• Recognize priorities, anticipate office needs, and take initiative to keep the front desk running efficiently.
• Assist with general administrative duties and other front office responsibilities as needed.

Qualifications

• Excellent verbal and written communication skills.
• A warm, welcoming, and patient focused approach.
• Strong organizational skills and exceptional attention to detail.
• Ability to multitask, prioritize, and remain composed in a fast paced environment.
• Dependable, punctual, adaptable, and professional.
• Comfortable using computers, scheduling software, and office technology.
• Ability to work independently while contributing positively to a team.
• Previous customer service, reception, dental, or medical office experience preferred, but not required.
• Willingness to learn and develop an understanding of oral surgery procedures.

What We're Looking For

What We're Looking For

We are looking for someone who takes pride in their work, enjoys being part of a close-knit team, and genuinely cares about patients. If you are motivated, dependable, and ready to become part of our office family, we would love to hear from you.

Job Type: Part-time

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Customer service: 1 year (Required)
• Computer skills: 1 year (Required)

Ability to Relocate:

• Bowling Green, KY 42104: Relocate before starting work (Required)

Work Location: In person