What are the responsibilities and job description for the Sales Coordinator position at Hoffer Consulting Services?
JOB SUMMARY: The Sales Coordinator plays a key role in supporting the Sales Department by driving business for meetings, conventions, sporting events, and group travel. This position assists the Senior Sales Manager with a variety of sales and administrative tasks, including preparing proposals and contracts, coordinating event services, managing client communications, and maintaining lead activity in the CRM system. The Sales Coordinator works closely with local hotels, venues, and community stakeholders, and assists in organizing site visits, familiarization (FAM) tours, and trade show preparation. Strong organizational skills, attention to detail, and a commitment to exceptional customer service are essential for ensuring a seamless experience for clients and partners.
ESSENTIAL JOB FUNCTIONS:
- Assist Senior Sales Manager with preparation of sales materials, including presentations, contracts, and proposals.
- Manage sales and partner accounts in CRM, including adding new leads, maintaining existing records, and tracking room night pick-up for events.
- Conduct research on prospective groups and markets using Playeasy, LinkedIn, and other prospecting tools.
- Establish and maintain positive working relationships with venue partners, hotels, clients, and housing companies.
- Provide event service support for sports, meetings, and tour groups.
- Coordinate event needs, including welcome bags, gift baskets, securing volunteers, hotel coordination, donations needed, etc.
- Manage hospitality pick up/drop offs during events (Sam’s Club/BJs orders, catering orders, etc.)
- Visit events in person and maintain communication with event organizer while events are in town.
- Maintain up-to-date knowledge of event calendars.
- Coordinate with travel counselor for onsite welcome tables at sports tournaments, meetings and
conventions, and other related events.
- Support Senior Sales Manager with logistics for all major events.
- Assist with logistics for site visits and familiarization (FAM) tours for clients, meeting planners, and
tour operators.
- Coordinate tradeshow preparation, including registration, scheduling, shipping of collateral and booth displays, researching appointments, and updating data entry of notes in CRM post-show.
- Participate in team meetings and planning sessions.
- Maintain inventory of promotional items.
- Perform other related tasks and special projects as assigned.
SUPERVISORY RESPONSIBILITIES:
- This position does not have regular supervisory responsibilities.
QUALIFICATIONS:
- Experience in sales, hospitality, tourism, or a related field is a plus.
- Self-motivated, must be able to work independently and collaboratively within the sales
department.
- Ability to establish rapport, work as part of a team, and maintain local business connections.
- Familiarity with York businesses and the hospitality/tourism industry.
- Excellent written and verbal communication skills.
- Highly organized and meticulous with the ability to manage multiple tasks under tight deadlines.
- Competency using Simpleview CRM platform and proficiency in Microsoft Office suite.
- Valid PA driver's license and access to a personal vehicle for work-related travel.
- Must be available to work evenings, weekends, and holidays as needed for special events, and be willing to travel locally or regionally when required.
PHYSICAL DEMANDS & WORKING CONDITIONS:
- Standard work schedule: Monday – Friday, 8:30 a.m.- 5:00 p.m. with evenings, weekends, and holidays as needed.
- The job requires regular attendance at the office, interaction with team members, partners, and community stakeholders.
- Frequent verbal communication of detailed information via phone, email, or in-person.
- Substantial movement of the wrists, hands, and/or fingers required.
- Ability to lift and carry items up to 25 lbs.
Pay: $18.00 - $21.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $18 - $21