What are the responsibilities and job description for the Food Access Pantry Operations Lead position at Hockomock YMCA?
The Pantry Operations Lead is responsible for supporting the day-to-day operations of Lenore's Pantry & Market, ensuring that the pantry is organized, well-stocked, welcoming, and operating efficiently. This position plays a hands-on role in maintaining inventory, organizing food and supplies, supporting pantry distribution, and ensuring that operational needs are addressed in a timely manner.
This position is an important member of the Food Access team and should demonstrate flexibility, teamwork, strong communication, attention to detail, and a commitment to providing a welcoming and dignified experience for everyone accessing Lenore's Pantry & Market.
Essential Functions
Pantry Operations & Inventory
- Support daily operations of Lenore's Pantry & Market, ensuring a clean, organized, safe, and welcoming environment.
- Receive, sort, stock, rotate, store, and distribute food and donated goods while following food safety and sanitation guidelines.
- Monitor inventory, expiration dates, and high-demand items; assist with inventory counts and communicate needs to the Food Access Coordinator.
- Assist with tracking food deliveries, donations, and inventory needs.
Volunteer & Team Support
- Work with the Volunteer Coordinator to prepare assignments, provide day-to-day direction, and support volunteers.
- Communicate operational, inventory, staffing, and safety needs to appropriate staff.
- Collaborate with YMCA staff, volunteers, donors, community partners, and pantry participants.
Community Experience
- Provide friendly, respectful, and professional service to pantry participants while maintaining their privacy and dignity.
- Assist participants with questions and direct concerns to the appropriate staff member.
Safety & Compliance
- Follow YMCA policies, food safety and sanitation requirements, and established food handling and storage procedures.
- Maintain a safe work environment and promptly report hazards, damaged products, equipment issues, or other concerns.
- Complete required YMCA and Food Access training.