Food Access Pantry Operations Lead

Description

The Pantry Operations Lead is responsible for supporting the day-to-day operations of Lenore's Pantry & Market, ensuring that the pantry is organized, well-stocked, welcoming, and operating efficiently. This position plays a hands-on role in maintaining inventory, organizing food and supplies, supporting pantry distribution, and ensuring that operational needs are addressed in a timely manner.

This position is an important member of the Food Access team and should demonstrate flexibility, teamwork, strong communication, attention to detail, and a commitment to providing a welcoming and dignified experience for everyone accessing Lenore's Pantry & Market.

Essential Functions

Pantry Operations & Inventory

• Support daily operations of Lenore's Pantry & Market, ensuring a clean, organized, safe, and welcoming environment.
• Receive, sort, stock, rotate, store, and distribute food and donated goods while following food safety and sanitation guidelines.
• Monitor inventory, expiration dates, and high-demand items; assist with inventory counts and communicate needs to the Food Access Coordinator.
• Assist with tracking food deliveries, donations, and inventory needs.

Volunteer & Team Support

• Work with the Volunteer Coordinator to prepare assignments, provide day-to-day direction, and support volunteers.
• Communicate operational, inventory, staffing, and safety needs to appropriate staff.
• Collaborate with YMCA staff, volunteers, donors, community partners, and pantry participants.

Community Experience

• Provide friendly, respectful, and professional service to pantry participants while maintaining their privacy and dignity.
• Assist participants with questions and direct concerns to the appropriate staff member.

Safety & Compliance

• Follow YMCA policies, food safety and sanitation requirements, and established food handling and storage procedures.
• Maintain a safe work environment and promptly report hazards, damaged products, equipment issues, or other concerns.
• Complete required YMCA and Food Access training.

Requirements

Required
• High school diploma or equivalent preferred.
• Previous experience working in a food pantry, food service, retail, warehouse, nonprofit, or similar operational environment preferred.
• Strong organizational and time-management skills.
• Ability to work independently while also functioning effectively as part of a team.
• Strong verbal and written communication skills.
• Ability to prioritize tasks and respond appropriately to changing operational needs.
• Ability to safely lift, carry, and move food boxes, cases, and other supplies as required
• Commitment to serving individuals and families with dignity, respect, and compassion.

Preferred
• Experience with inventory management or tracking systems.
• Experience working with volunteers.
• Experience with food safety and food handling.
• Experience working in a community-based organization or nonprofit setting.
• Bilingual or multilingual skills are a plus.