What are the responsibilities and job description for the Level 2 Support position at Hobson Associates?
Our client is an elite IT products and services company, providing IT consulting, managed IT and managed security. Proven and established across over 400 customers they are currently adding to their customer facing technical team. The position is connected to an HQ office in Fairfield County CT.
What we like -
- Stable and well run. Great CTO and CEO.
- Large span of control as a Helpdesk Analyst who understands that being a strong technical generalist is a must
- HOT market. This area is a huge problem, expense and opportunity for prospects and clients. It's exactly where great people like to live.
- Wide offering including Network cabling, Hybrid Cloud, Hosted VOIP/Internet, Storage, Server, Managed Security, Cyber Security Operations and more.
This is a 20 year old business that has had some of it's best success recently. They boast a 90 % retention rate and clients including Hello Fresh, University of Hartford, Stonington Public Schools, town of Shelton and many others.
Candidates should have experience in a similar role managing L2 Support in IT products and services.
