What are the responsibilities and job description for the Dispatch position at Hobson Air Conditioning, Inc?
Job Title: Dispatcher – HVAC, Electrical & Plumbing
Location: Weatherford, TX
Job Type: Full-Time
Work Hours: 1:00 PM – 10:00 PM (closing shift 4 days during Monday–Friday) Saturdays (40 hours a week)
Starting Pay: $17.00 per hour
Benefits: Health insurance, paid time off, 401(k), and more
Join the Hobson’s Comfort Experts Team!
At Hobson’s Comfort Experts, we proudly serve Weatherford and the surrounding areas with trusted HVAC, electrical, and plumbing services. Known for our honest work and exceptional customer care, we’re expanding our team and currently hiring a Full-Time Dispatcher to manage our closing shift and weekend service operations.
Learn more about our company at www.hobsonscomfortexperts.com.
Position Overview:
We are seeking a reliable, organized, and customer-focused Dispatcher to coordinate daily technician schedules, prioritize service calls, and ensure smooth communication between the office, field technicians, and customers.
Key Responsibilities:
Dispatch HVAC, electrical, and plumbing technicians efficiently and accurately
Prioritize and schedule service calls based on urgency and technician location
Maintain real-time communication with technicians and update customers on job status
Handle after-hours and emergency call coordination during the closing shift
Accurately document service calls, job details, and technician progress
Collaborate with parts vendors as needed for technician support
Required Schedule:
Monday–Friday: 1:00 PM – 10:00 PM (4 days during the week)
Saturdays
Qualifications:
High school diploma or GED required
At least 2 years of dispatching or scheduling experience preferred
Excellent multitasking, communication, and organizational skills
Proficiency with dispatching software and Microsoft Office
Experience in HVAC, plumbing, or electrical service environment is a plus
Dependable and able to remain calm in high-pressure situations
What We Offer:
Starting pay: $17.00 per hour
Health, dental, and vision insurance
Paid time off and holidays
401(k) retirement plan
Supportive team environment
Opportunities for growth and advancement
Salary : $17