What are the responsibilities and job description for the Beverage Outlet Manager position at Ho-Chunk, Inc.?
Summary
Beverage Outlet Manager
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📍 Omaha, Nebraska
Are you a high-energy hospitality leader who thrives in fast-paced environments and knows how to deliver exceptional guest experiences? Join the team at WarHorse Gaming as a Beverage Outlet Manager and help lead one of the region’s most exciting entertainment destinations.
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This leadership role is responsible for the overall operation and success of multiple Food & Beverage outlets, ensuring outstanding service, strong financial performance, team development, and memorable guest experiences.
What You’ll Do
As a Food & Beverage Manager, you will:
- Lead, schedule, supervise, train, and develop front-of-house Team Members
- Partner closely with culinary leadership to ensure quality, consistency, and timely service
- Drive exceptional guest service while resolving concerns professionally and efficiently
- Maintain high standards of sanitation, safety, and food quality
- Monitor labor, food costs, inventory, payroll, and departmental budgets
- Oversee POS operations and ensure accurate cash handling and comp procedures
- Develop promotions and operational strategies to increase revenue and guest engagement
- Ensure compliance with company policies, internal controls, gaming regulations, and health standards
- Inspect equipment, supplies, and work areas to maintain operational excellence
- Foster a positive, team-oriented culture focused on accountability and guest satisfaction
- Support and uphold the Mission, Vision, and Values of WarHorse Gaming
What We’re Looking For
âś” High school diploma or GED requiredâś” Minimum of 8 years of Food & Beverage experienceâś” Minimum of 5 years in a leadership or supervisory roleâś” Strong knowledge of restaurant and hospitality operationsâś” Experience with POS systems and operational programmingâś” Financial management, budgeting, and labor control experienceâś” Strong communication, leadership, and problem-solving skillsâś” Proficiency in Microsoft Office Suite
Preferred Skills & Strengths
We’re looking for leaders who demonstrate:
- Guest Focus
- Teamwork & Collaboration
- Initiative
- Decision Making
- Professional Communication
- Ethical Conduct
- Flexibility & Adaptability
- Stress Management & Composure
Certifications & Licensing
This position requires the ability to obtain and maintain:
- Nebraska Gaming License
- Food Handler Certification
- ServSafe Certification
- TIPS Alcohol Certification
This role also includes comp authority and responsibility involving the service and distribution of alcoholic beverages.
Schedule Expectations
Hospitality never stands still — and neither do we. Team Members must be available to work flexible schedules, including evenings, weekends, holidays, and varying shifts based on business demands.
Why Join WarHorse Gaming?
At WarHorse Gaming, you’ll be part of a growing entertainment destination that values teamwork, leadership, and delivering unforgettable guest experiences. This is an opportunity to grow your hospitality career in a dynamic and exciting environment.