What are the responsibilities and job description for the Medical Front Desk Receptionist position at Hiregy?
Job ID 23357 – Medical Front Desk Receptionist
Location: Palmetto, FL 34221 – This position is onsite
Pay: $21.00 per hour
Type: Contract to hire
Schedule: Schedule: M-Th 8a-5:30p (30 min unpaid lunch); F 8:30a-12:30p
Extended hours (bi-monthly rotating schedule; employees will know in advance if they are on the schedule): Tu or W 10a-8p (30 min unpaid lunch); Sat 8:30a-12:30p (they do not work the Friday prior)
Job description:
- Serve as the first point of contact by welcoming patients, managing check-in/check-out, scheduling appointments, and handling front desk communications (phones, paperwork, and inquiries) with professionalism and confidentiality.
- Collect, process, and reconcile patient payments (co-pays, deductibles, balances) while accurately explaining billing policies, insurance coverage, and financial responsibilities.
- Verify and update patient insurance information and eligibility, ensuring compliance with federal/state regulations, HIPAA, and organizational policies.
- Utilize EMR systems to maintain accurate patient records, complete assigned tasks (e.g., encounters, documentation), and support administrative functions including medical records and interdepartmental coordination.
- Collaborate with internal teams (e.g., Revenue Cycle Management) to resolve discrepancies, support patient needs, uphold organizational values, and deliver a high-quality patient experience.
Nice to have:
- ECW
- Infectious disease
Requirements:
- Must have recent related experience in a medical office
- Must have experience with EMR
- Medical terminology knowledge required
- Must be MS Office proficient
- High school diploma or equivalent required
- Background check required
- Drugs screening required
Salary : $21