What are the responsibilities and job description for the Customer Service Receptionist position at Hire Connections?
Join a team where your skills make a real impact!Hire Connections is partnering with a dynamic client to find a Customer Service Representative who thrives in a fast-paced environment and loves helping people. This is your chance to work with a growing organization that values professionalism, collaboration, and exceptional service—especially for clients in the medical field.Why This Role Matters:As a Customer Service Representative, you’ll be the go-to resource for customers—answering questions, processing orders, and resolving concerns with confidence and care. Your ability to communicate clearly and think on your feet will ensure every customer interaction is a positive one. You’ll work closely with the Customer Service Supervisor and a supportive team to keep operations running smoothly and improve customer satisfaction every day.What You’ll Do:In this Customer Service Representative role, you will:Be the friendly voice customers hear when they call.Process orders from multiple channels—phone, email, fax, EDI, and trade shows.Keep customers informed with timely updates on their orders.Manage backorders and ensure accurate reporting for the department.Handle special requests like Free Good orders and assist sales reps with inquiries.Stay sharp by researching product updates and changes.Jump in where needed to support the team and keep things moving.What We’re Looking For:To succeed as a Customer Service Representative, you’ll need:Excellent communication skills—both written and verbal.A customer-first mindset and the ability to stay calm under pressure.Strong organizational skills to juggle multiple priorities.Flexibility to adapt to changing needs and processes.Accuracy and attention to detail in every task.A willingness to learn and grow with the team.Qualifications:The ideal Customer Service Representative will bring:A high school diploma or equivalent.1–3 years of experience in customer service.Solid knowledge of customer service principles and best practices.Proficiency in MS Office and strong general computer skills.Ready to make a difference? Apply today and take the next step in your career as a Customer Service Representative!Company DescriptionHIRE CONNECTIONS serves primarily the greater Denver Metro area. We are locally based and a female-owned business. Our approach to employment is progressive by understanding the specific and personal needs of what makes a great CONNECTION. With over 50 years of staffing experience and 20 years of continued growth within the life of Hire Connections, we will elevate your level of staffing expectations and career choice opportunities.
Salary : $20 - $22