What are the responsibilities and job description for the Vacation Package Ambassador position at Hilton Grand Vacations?
What will it be like to be a Team Member with Hilton Grand Vacations?
There’s something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.
Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.
- Provide guest services to resort guests and visitors
- Engage with potential customers to determine their vacation needs and preferences.
- Deliver persuasive sales presentations to showcase the benefits of our vacation packages.
- Provide concierge service by recommending dining and attractions while promoting Hilton Grand Vacations through an offer of a highly discounted vacation package to one of our destinations.
- Build and maintain relationships with customers to ensure exceptional customer service.
- Successfully implement Hilton Grand Vacations' sales techniques to achieve sales targets.
- Collaborate with team members to exchange effective strategies and foster collective achievements.
- Qualified candidates must enjoy interacting with guests and an eagerness for upward mobility.
- Commitment to provide world class customer service
- Previous sales experience, preferably in a commission-based role
- Effective communication and collaboration abilities
- Self-motivated with a competitive spirit
- Demonstrated capability to succeed in a fast-paced and goal-oriented work environment.
- Excellent problem-solving and negotiation skills
- Ability to work a flexible schedule including nights, weekends, and holidays.
- At least one year hospitality and/or customer service experience
- Must be proficient in all Microsoft Office applications.
- High School Diploma or GED
Salary : $85,000 - $120,000